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Perle d'Or

3.5 star property
Travelers lounge on a sunny terrace or cool off in the pool at this Eagle Beach hotel where staff members help plan island adventures

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Perle d'Or, located on Eagle Beach, offers a peaceful garden retreat and outdoor pool. Guests can relax on the sun-filled terrace or enjoy coffee at the café. The hotel features concierge services and two bars, with visitors praising the genuinely warm hospitality.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

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About this property

Perle d'Or

  • Hotel near Renaissance Mall Aruba
  • Consider a stay at Perle d'Or and take advantage of a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and concierge services
    • Luggage storage, barbecues and multilingual staff
  • Room features
  • All guest rooms at Perle d'Or have thoughtful touches, such as air conditioning and separate sitting areas, as well as amenities, such as free WiFi and room service.
  • Other conveniences in all rooms include:
    • Showers and free toiletries
    • Wardrobes/cupboards, separate sitting areas and fridges

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 20

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide hot water in all guest rooms. Newly renovated rooms have hot water showers.

We should mention

This property does not have any lifts

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Perle d'Or have a pool?

Yes, this property has an outdoor pool.

Is Perle d'Or pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Perle d'Or?

Self-parking is free at this property.

What time is check-in at Perle d'Or?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Perle d'Or?

Checkout is at 11 AM. Late checkout is available for USD 20 (subject to availability).

Where is Perle d'Or located?

Located in Shaba, this hotel is within 3 miles (5 km) of Aruba Aloe Museum, Eagle Beach and Aruba Town Hall. Renaissance Mall Aruba is 2.7 mi (4.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

6.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 87 out of 280 reviews
Rating 8 - Good. 88 out of 280 reviews
Rating 6 - Okay. 42 out of 280 reviews
Rating 4 - Poor. 27 out of 280 reviews
Rating 2 - Terrible. 36 out of 280 reviews

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for the money

Loved the place! Nice atmosphere. Amazing value for the money. Friendly staff.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely helpful, nice looking property. only inconvenience were the mosquitoes!!!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concern about the area but once I got in the hotel I felt in love with the pool area the staff 🥰Aisha thank you so much for your service.. the hotel is quite and relaxing 😎.. definitely will go back ❤️. Thank you all ❤️
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Aug 2022
Verified

6/10 Okay

Judith

It was nice. Really didn’t bother me but was weird that there was no door to where the bathroom was
Stayed 4 nights in Aug 2022
Verified

2/10 Terrible

Mercedes H

Disliked: Cleanliness, staff & service, property conditions & facilities
That's horrible. It shouldn't be for vacation rentals, only drugged people can be there.
Stayed 4 nights in Feb 2023
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Sold property

Half way the stay, a letter was pushed under the door. Property sold and the new owners are not honoring any contracts. There were long stay students there and displaced. We were given till January 9 to be out of the rooms. All staff including reception as nd housekeeping dissapeared. Only guards from the new owners guarding the property 24/7. They had no information who was staying at the property.
Stayed 7 nights in Dec 2022
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was trash heap! Bed bug and hair on sheets, mouse turd on shelf, damp smelly concrete floor, sand on couch. I didn’t dare even sit anywhere and would not step in shower, much less sleep! We got out of there as fast as possible! So awful—worst we ever experienced..anywhere! Pics look good but don’t believe them! Pool looked pretty nice but who knows if they clean it after seeing/smelling room? Apparently it’s “student housing”. JUST DON’T DO IT!
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Kayte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at perle d'or and was not allowed to check in. (No reason given by them)they sent me and another couple that was checking in to a different hotel.there was no running water, toilet did not work. No staff on site..could not stay there so had to book a different hotel after i had already prepaid on expedia for my room. I was not reimbursed despite the fact i did not stay at either hotel and did not receive the room i paid for. Will never do buisness with that hotel or expedia again. An awful and horrific experience for sure!
Verified

2/10 Terrible

Maikah Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there

Just save yourself the trouble, don’t look at their amazing decor because it’s dirty. Poor customer service, water is cold, rust on the fridge, Under the bed unclean, bedsheets with blood spot, bed cover smells like sweat. When I asked to change them the cleaning lady was extremely upset and unprofessional. She didn’t give me other bedSheets just the cover which actually smells good but don’t be fooled it doesn’t smell good because it was washed, IT SMELLS GOOD BECAUSE OF THE PRODUCT THEY USE TO KILL BACTERIA read again. They spray a product on the bedsheets to kill bacteria and the product smells good. They don’t wash the bed covers after every guest. I could say more but honestly don’t stay there. Oh plus there was no soap when I arrived I have more disturbing pictures buuut :)!
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Maritza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The HOTEL PERLE D'OR is a fraud. We rent at the HOTEL PERLE D'OR from December 28 to January 5, but what you see in the pictures and all the information including wonderful photos of the place of the rooms are not true. When we arrived to HOTEL PERLE D'OR HOTEL we found that the HOTEL was closed and not working for some time. You can imagine the frustration, the bad time we experienced and our despair. They came to pick us up to the new place. You cannot imagine what our surprise was when we saw the new place that they call MONASTERIO ESTATE HOTEL compared to what we paid and they sold us in the photos that you promote and advertise on your Expidia web page.The dark room with a musty smell with no tiles on the floor, no paint, pictures or frames on the walls around the room, all in cracked rustic cement with stains on the walls and floors. The sinks made of unfinished cement and completely unhygienic. The shower is disgusting.we feel cheated and you are complicit in said scam for promoting such fraud.
Verified

8/10 Good

Toekijem

Liked: Staff & service
sfeer is goed, tuin, zwembad, personeel is super vriendelijk
Verified

8/10 Good

CAROLINE

Liked: Cleanliness, property conditions & facilities
ligging is goed ten opzichte vh strand supermarkt aan de overkant vd straat iets minder vind ik dat er veel aandacht gaat naar studenten die er voor langere tijden verblijven. En de prijs vh ontbijt 20 $ is echt TE VEEL
Verified

8/10 Good

Amirhossein

Liked: Cleanliness, staff & service, property conditions & facilities
Leuke en mooie gebouw maar niet dichtbij strand
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
El personal del hotel fue muy amable y comprensible, la comunicación con ellos es primordial pues siempre buscan que tu estadía y visita en Aruba sea muy agradable
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Very Lively with music and Good Food. Has A Pool. Feel its a perfect place for friends vacationing together. Excellent customer service. Great Staffs.
Stayed 8 nights in May 2022
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the bathroom faucet was broken. I wish I’d had one of the more modern decorated rooms. Everything was clean the staff was great.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Ozel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shopping
Stayed 4 nights in May 2022
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and relaxing atmosphere.
Stayed 6 nights in Dec 2021
Verified

8/10 Good

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff was 10/10 , would stay here again.
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

Daniella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, I made a reservation for airport pick up and drop off. Only when I came off the flight I saw a message that there is no taxi at the hotel, just get a taxi outside the airport. So I did, I reach to the hotel and all goes to shambles. I paid for a king size bed and got a queen. For $93 per night the room is ancient, not even a hair dryer. Air conditioning made noise for some hours until they came and took out the filter. Lights in d room kept flickering not fixed until Saturday. Utensils in d made shift kitchen dirty like never washed after use. Asked for management as no one cleaned the room in my entire stays of 4 days, in Covid-19 tones. I will never return to this hotel. Up to now I can’t hear from management. Dirty and filthy place.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay at Perle D'Or. Staff were incredibly friendly, welcoming and always looked out for all guests. A grandiose experience. 10/10.
Stayed 5 nights in Feb 2022
Verified

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort
Through hotels.com I booked a room with a King Size bed. Upon arrival, my check-in took approximately 20 minutes before they gave me the keys to a room with a Queen Size bed. I was disappointed that they didn't communicate ahead of time that the King Size was not available. I then found that there were several flying bugs in the room, the bed did not have a comforter (only sheets), a broken toilet paper roll holder, and a bathroom sink without an aerator. The only good thing about my one-night stay was the complimentary breakfast in the morning. It was delicious.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

JAVIER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst night ever. There is a purple light that goes through the door window all night directly to your face so I couldn’t sleep. Then I complain and the lady was very rude and didn’t care. I want a full refund!
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Itallo

Constrangimento

Foi normal. Mas foi muito constrangedor o serviço de buscar e deixar os hóspedes na praia, sendo que é um serviço oferecido pelo hotel. Eles prometem lhe deixar e buscar num horário, mas na busca (volta para o hotel) passei por 2 horas esperando eles no ponto marcado e ninguém apareceu. Tive gasto de 15 dolares 2x sem necessidade e tempo, paciência perdidos. Outros hospedes passaram pelo mesmo constrangimento.
Stayed 3 nights in Jan 2022