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"The stay was great. Mae sure you get a really soft pillow because there was a long hard pillow in the bed. You were allowed to get another pillow. I recommend it. Otherwise this was a great hotel and close to train"

"Good"

"The room was magnificent! It was huge with great view of the mountains! Heater worked wonderful! It was freezing outside so a good heater was super good for the night! It was a Japanese style room, tatami floors and beds AND they had extra beds to make it more comfy! Would stay here again!!! "

"Luxurious comfort."

"This may be my all time favorite of all the hotels I’ve stayed at! It’s maybe not for everyone but it oozes history and it felt like stepping back in time. The staff is really wonderful and were amazing. The beds super comfortable and the room had an amazing view of the river and mountains. If you’re a nostalgist like me you won’t be disappointed. "

"The staff is amazing and the rooms are lovely. Only issue is the that it is a bit of a distance from town but if you are ok with that this is the perfect option. "

"Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious "

"Great amenities "

"Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!"