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Reviews of Wingate By Wyndham Niagara Falls

3 out of 5
Wingate By Wyndham Niagara Falls
333 Rainbow Blvd, Niagara Falls, NY

Reviews

7.4

Good

Rating 10 - Excellent. 889 out of 2562 reviews" "
Rating 8 - Good. 659 out of 2562 reviews" "
Rating 6 - Okay. 467 out of 2562 reviews" "
Rating 4 - Poor. 291 out of 2562 reviews" "
Rating 2 - Terrible. 256 out of 2562 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Chelito

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Positives was property location was very walkable to the falls. Staff was kind and friendly, beds very comfy and microwave and fridge was a plus. The only negative was room's bathroom could have been cleaner. Shower curtain was mildewy in need of replacement and toilet was not cleaned properly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Abdulaziz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a close proximity to many restaurants, walking distance from the falls and the state park. Clean rooms, good breakfast and coffee served around the clock.
Stayed 1 night in May 2024
Response from Lenny GM on 2 May 2024
Thank you Abdulaziz for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Good

Valeriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was really close to Niagara Falls.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Valeriya for the response. We are so happy to hear you enjoyed your stay with us. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Ayswarya, Miramar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at prime location easily accessible to dining and shopping
Stayed 1 night in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Ayswarya for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Duane

Liked: Cleanliness
Amazing definitely going back
Stayed 1 night in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Duane for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Lalit

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Good place at walkable distance from falls
Stayed 3 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Lalit for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lenny GM on 2 May 2024
Thank you Kunal for the response. We are so happy to hear you enjoyed your stay with us. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Poor

Roland

Travelled with family
Disliked: Amenities
No room clean up service and bed sheet change during the entire 4 nights stay!
Stayed 4 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you for the response Roland, we apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. I will share your feedback with the property teams. Please safe travels.

6/10 Okay

Livia Aixa

Travelled with family
Liked: Cleanliness, staff & service, amenities
15 minutes walk to American Side of Niagara Falls
Stayed 2 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Livia for your response. We hope you enjoyed your stay with us. Thank you for the feedback and please safe travels to you.

8/10 Good

Avadhut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome stay here. Enjoyed
Stayed 3 nights in Apr 2024
Response from Lenny GM on 1 May 2024
Thank you Avadhut for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Nilson, Teaneck

Travelled with family
Liked: Cleanliness
The hotel was clean, the staff was nice, but the morning breakfast was terrible. There was not enough food, and no bread at all.
Stayed 1 night in Apr 2024
Response from Lenny GM on 30 Apr 2024
Thank you Nilson for the response. We appreciate the feedback and am sorry for your issues. I will share your kind comments to the staff. Please, safe travels.

6/10 Okay

Leila

Liked: Cleanliness, amenities, property conditions & facilities
It’s was good
Stayed 3 nights in Apr 2024
Response from Lenny GM on 30 Apr 2024
Thank you Leila for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you

4/10 Poor

Pa

Disliked: Cleanliness, property conditions & facilities
First room had a running toilet that stopped working at 930 at night and we had to change rooms. The door on the first room was warped and didn’t shut properly. The front desk clerk was very nice and got us a new room quick but the second room wasn’t much better. The elevators were very slow and seemed like they would stop working. Wouldn’t stay there again
Stayed 2 nights in Apr 2024
Response from Lenny GM on 29 Apr 2024
Thank you Pa for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Your comments will be shared with the proper teams. Safe travels.

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Close to everything. Excellent free breakfast 😋. I will be back.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 29 Apr 2024
Thank you Gary for your response. We are so happy to hear you enjoyed your stay. I will share your comments with the staff as they will be very encouraged. Safe travels to you and we look forward to seeing you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lenny GM on 30 Apr 2024
Thank you Victoria for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels to you

6/10 Okay

Amy

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lenny GM on 29 Apr 2024
Thank you for the response Amy. We hope you enjoyed your stay with us. Please safe travels to you.

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a college visit and decided to visit Niagara Falls. Nice hotel facilities for an inexpensive price. We definitely took advantage of the pool, their exercise room and of course free breakfast. Plus, the room was spacious for us four. You do have to pay a parking fee but was worth it. It was walking distance from the falls and like two blocks from the casino. Would stay there again. Plus the staff was attentive and nice.
Stayed 1 night in Apr 2024
Response from Lenny GM on 26 Apr 2024
Thank you Maria for your response. We are so happy to hear that you enjoyed your stay with us. Hearing from our guests is very important and much welcomed. I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wydham Niagara Falls. Safe travels to you.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Lenny GM on 26 Apr 2024
Thank you Pamela for your response. We are so happy to hear that you enjoyed your stay with us. Hearing from our guests is very important and much welcomed. I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wydham Niagara Falls. Safe travels to you.

8/10 Good

Yosodra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lenny GM on 29 Apr 2024
Thank you Yosodra for your response. We are so happy to hear you enjoyed your stay. Safe travels to you and we look forward to seeing you again at Wingate by Wyndham Niagara Falls.

8/10 Good

Michele, St. George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Good breakfast. Walk to casino.Room clean.
Stayed 1 night in Apr 2024
Response from Lenny GM on 25 Apr 2024
Thank you Michele for your response. We are so happy you enjoyed your stay with us. We love to hear from our guests. I will share your comments with the staff. Please if you are ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the facilities are modern style, the toilett had a malfunction. We have to tell front desk in three ocasion before they partially fixed it.Also, they did not clean our room and told that will do after we left. It was a 4 nights stay!! We have to take away the trash of the room. ur ro
Stayed 4 nights in Apr 2024
Response from Lenny GM on 25 Apr 2024
Thank you Carlos for your response. We apologize for the inconveniences you had. We pride ourselves on being great with our customers. Please, safe travels to you.

10/10 Excellent

Damian

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very nice and close to everything. Nice Pool and clean place
Stayed 2 nights in Apr 2024
Response from Lenny GM on 25 Apr 2024
Thank you Damian for your response. We are so happy you enjoyed your stay with us. We love to hear from our guests. I will share your comments with the staff. Please if you are ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff helping and easy
Stayed 2 nights in Apr 2024
Response from Lenny GM on 24 Apr 2024
Thank you Mohammed for your response. We are so glad you enjoyed your stay with us. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Poor

Robert

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking fee to stay at the hotel was a bad start. The hotel pool had vomit around the edge. Hotel staff was unaware of the issue. The breakfast was underserved, unavailable and disappointing. Hotel room was not properly setup when we arrived.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 24 Apr 2024
Thank you Robert for your response. We apologize for the inconveniences you had. Providing excellent customer service and cleanliness is something we strive for. Please, safe travels.

10/10 Excellent

Aksshaya

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay and clean property, walkable distance to the main attractions
Stayed 1 night in Apr 2024
Response from Lenny GM on 24 Apr 2024
Thank you Aksshaya for your response. We are so glad you enjoyed your stay with us. We love to hear from our guests and I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

marilyn m

We appreciate the Manager Rose who was very nice and accommodating. The food handlers were rude. They slam things and not even courteous. They act as if they hate working there. Overall, it’s OK.
Stayed 3 nights in Apr 2024
Response from Lenny GM on 24 Apr 2024
Thank you Marilyn for your response. We apologize for the inconveniences you had. Your feedback will be shared with the proper teams to ensure it is an isolated incident. Please, safe travels to you.

10/10 Excellent

ANURAG RANJAN, nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024
Response from Lenny GM on 24 Apr 2024
Thank you Anurag for your response. We are so glad you enjoyed your stay with us. We love to hear from our guests and I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Upol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Edin

Stayed 1 night in Apr 2024
Response from Lenny GM on 22 Apr 2024
Thank you for leaving your response Edin. We apologize for any issues you had. Providing excellent service and cleanliness is something we strive for. Safe travels to you.

10/10 Excellent

DianaJade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Close to everything.
Stayed 1 night in Apr 2024
Response from Lenny GM on 21 Apr 2024
Thank you for your response Diana. We are so happy to hear that you enjoyed your stay with us. Feedback from our guests is so important, I will share yours with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Adrian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Okay 👍
Stayed 1 night in Apr 2024
Response from Lenny GM on 21 Apr 2024
Thank you Adrian for the response. Providing excellent service and cleanliness is something we strive for. We appreciate your feedback. Please safe travels.

8/10 Good

Norwida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lenny GM on 21 Apr 2024
Thank you Norwida for the response. We are so happy to hear you enjoyed your stay with us. Please next time in the area, come see us again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

QUYNH NHU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful, room was clean and breakfast was great. Will stay again.
Stayed 3 nights in Apr 2024
Response from Lenny GM on 21 Apr 2024
Thank you Quynh for your feedback. We appreciate your business and are so happy you enjoyed your stay. I will share your comments with the staff and we look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Adi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the Falls
Stayed 1 night in Apr 2024
Response from Lenny GM on 18 Apr 2024
Thank you Adi for the response. It is always great to hear from our guests. We are so happy you enjoyed your stay with us. Please if ever in the area, come see us again at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the falls. Hotel room was very spacious and the staff was very friendly. Also the kids loved the pool. We will be back for sure.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 17 Apr 2024
Thank you for the response Jason. We are so happy you enjoyed your stay with us. Seeing feedback like yours is very important, I will share it with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

6/10 Okay

brian

Travelled with group
Liked: Cleanliness
It was close to everything but could use a good cleaning
Stayed 3 nights in Apr 2024
Response from Lenny GM on 18 Apr 2024
Thank you Brian for your response. Feedback from our guests is very important to us. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I could walk to near by attractions.
Stayed 3 nights in Apr 2024
Response from Lenny GM on 18 Apr 2024
Thank you for taking time to leave your feedback Susan. We are so glad you enjoyed your stay with us. Hearing from our guests is so important and very much appreciated. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Maria del

Travelled with family
Liked: Cleanliness, amenities
Excelente costumer service
Stayed 1 night in Apr 2024
Response from Lenny GM on 18 Apr 2024
Thank you for the feedback and kind words Maria. I will share your comments with the staff. We love hearing from our guests and are so glad you enjoyed your stay. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Okay

Suzetta, Kittanning

Travelled with group
Disliked: Staff & service
Only get your room serviced after 3 days. Didn’t have body wash, garbage not emptied, ran out of toilet paper, wash cloths, etc.
Stayed 3 nights in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you Suzetta for your response. We apologize for the inconveniences you had. Striving to provide excellent service and cleanliness is something we pride ourselves on. Please safe travels to you.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Lenny GM on 18 Apr 2024
Thank you for your feedback Rebecca. We hope you enjoyed your stay with us. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not clean enough
Stayed 2 nights in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you Billy for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is very important. Please, safe travels to you.

6/10 Okay

Enam

Travelled with family
It’s was good
Stayed 1 night in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you Enam for the response. We love to hear from our guests as it helps make the property better. Please, safe travels to you.

4/10 Poor

Jen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We tried to check in a little easy and our room wasn’t ready which was fine. We went over the Canada and came back to check in around 10 and our room still wasn’t ready. We had to wait in the lobby for fifteen minutes while someone went to check our room and make sure it was clean. It was also very loud on our floor. We could hear the family next to us screaming at 7 am as well and people out in the hallway being very very noisy. I would’ve liked to sleep in a little but that wasn’t possible. Breakfast buffet wasn’t great either.
Stayed 1 night in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you for the response Jen. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. I have shared your feedback with the proper teams. Please, safe travels to you.

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the American Falls park! The property was pretty clean and maintained well enough. Overall, not bad and solidly ok. The breakfast and coffee left much to be desired and could use some improved options. Coffee cups were small and lacked lids. No muffins, rolls, or bagels were available- just sliced bread to make toast. Compared to other hotels who offer breakfast it was unimpressive. The location to the falls was the highlight. We were able to park our car and leave it for the whole weekend. We even walked to Canada for the day to enjoy the sights over there. Overall - a solid hotel worth considering.
Stayed 2 nights in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you Jason for the response. We appreciate your feedback and it will be shared with the proper teams. Providing excellent service is something we strive for. Please, safe travels to you.

6/10 Okay

Mona

Travelled with family, Travelled with family and small children
Liked: Staff & service
Liked that brakefast was included
Stayed 2 nights in Apr 2024
Response from Lenny GM on 16 Apr 2024
Thank you Mona for your response. Seeing feedback from our guests is very important to us. Please, safe travels.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Apr 2024
Response from Lenny GM on 12 Apr 2024
Thank you for your response Alexandra. We are so happy you enjoyed your stay with us. Feedback from our guests is so important to making our property the best it can be. Please if you are ever in the area again, come see us again at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Angeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Lenny GM on 11 Apr 2024
Thank you Angeliza for your response. We are so happy you enjoyed your stay with us. Hearing from our customers is very important and much appreciated. Please if you are ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Good

sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay here for the eclipse!
Stayed 2 nights in Apr 2024
Response from Lenny GM on 10 Apr 2024
Thank you Sheila for your response. We are so glad you enjoyed your stay with us. Feedback from our guests is so important and much welcomed, I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

4/10 Poor

CARLOS

I got an eye infection in the pool
Stayed 1 night in Feb 2024
Response from Lenny GM on 10 Apr 2024
Thank you Carlos for the response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive to provide all our guests. Please, safe travels to you.

2/10 Terrible

Ramanpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed is broken from bottom
Stayed 1 night in Mar 2024
Response from Lenny GM on 8 Apr 2024
Thank you for the feedback Ramanpreet. We apologize and hope that you did make the front desk aware of your issues. Providing excellent service is something we strive for daily. Safe travels to you.