Customer services were fantastic, all staff members were very friendly and ready to help any things which we need, the room was very clean tidy and nice view while we stayed 10 days there. It’s great hotel thanks for everything and will deal again in near future
I actually booked this hotel by mistake. I heard bad review from a family member. But it ends up a great place to stay! Not right on the beach but they do have rooms with ocean view. Excellent staff!
We were very happy with the executive room with ocean view. Staff were very friendly and helpful. Breakfast could be better, not only less to choose from but also not as good as some lower rating hotels like Yasaka. Almost Same Vietnamese /Chinese dishes everyday, which westerners like me did not enjoy. There were white breads, butter, jam , pate and fried/cooked eggs made to your orders. If you don’t care for what to eat, then this would be a perfect place. A friendly beach across the road, pretty quiet compared to others Muong Thanh closer to town
Very quiet in hotel due to covid. Room had fantastic views and was very comfortable. Staff were really friendly and helpful. Breakfast was limited but due to covid understandable. General area has a lot of construction going on and you need transport to get to centre.
The views from the Ocean View rooms are amazing. I can't think of a place in the US where you wouldn't pay at least 10 times as much for a room and view like this. After an early dinner our first night we just spent the evening sitting in our room and staring at and listening to the ocean. The staff was extremely friendly and helpful. The breakfast buffet was extensive. If I ever come back to Nha Trang I will definetly stay here again
Really enjoyed my stay here upgraded me at checkin to a massive room with spa and fantastic sea view on the 17th floor . reception staff were extremely helpful when i required assistance with a forward booking and taxi etc . not a lot of English spoken in this area so was good to have some help a few staff had attitude . but overall a well run hotel reasonably priced .
We had a amazing stay. The staff was great and very service-minded. We were taken care of from day one. If we had any questions or needed any help, there was just to ask and they would personnaly help out. The room had a good standard, clean and everyday the cheets and towels are changed. They would also go over the bathroom and the room in general. Had a fantastic view towards the sea. There is also a tv with movie channels wich was great if you wanted a relaxing night at the hotel. Loved the spa. The hotel is close to the centrum with different restaurants and bars. We highly reccomend this hotel to others. A extra thanks to the staff!
This was my favourite place to stay it was nice and quiet we stayed in the executive suite which was stunning. The staff were very helpful and booked the best tours for us. The hotel was very clean.
I was upgraded free to VIP room so my review might be little biased. Room was excellent. Lunch and breakfast were tasty. The location of hotel is a bit far from center.
When I went to massage and I tried to give tip she basically asked to tip more. This behavior was rude and she didn't seem very friendly in the first place. This is my only negative experience with the hotel.
Tuyet voi, khach san rat sach se,tiec thieu bai bien nhung khach san co xe dua don va Xu dung bai bien KS Muong Thanh Centre
เข้าพัก 4 คืน, กรกฎาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
DONG-HO
10 ก.ค. 2018
ชื่นชอบ: พนักงานและบริการ
사성 호텔 ?
예약 확인을 좀 제대로 했음 좋겠다
좋은 방을 주어지면 남자 두명인데 퀀침대 한개짜리 방을 주다니 컨플레인(complain) 하니 싱글짜리 2개 방으로 교체 해주었는데 내 바우처는 퀀베드 2개짜리 방으로 예약되어있었다
하루만 잠만 자는거라 그냥 대 충 잠만 자고 체크아웃하고 나왔다 침대 쿠션이 다죽어 있었다.
예약확인도 제대로 안하는곳이 여권은 킾핑(keeping) 하려고 하자 여권 복사하고 줄라고 하니 그때서야 준다 호텔 프론트 여직원 분이 좀 이뻐서 참을수 있었다.
The hotel should be rated 3 stars or below. The room itself is reasonable size and have great ocean view (we stayed in room 1505, on the ocean view side), however bathroom is no good as the water leak to the floor while you have shower inside the bath tub. I did advise the reception of the problem at checkout. The hotel are fully occupied by Chinese tourist who are very noisy and jump the queue whenever they can. The yangbay restaurant (we we had breakfast) is not clean, has worse decoration, foods varieties are average, staffs did not bother to clean up used table. However, the service staff at the reception are very nice and friendly. The hotel is very far from city centre, but there are local cafe and convenience store nearby.