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"Nice room with plenty of amenities. Bed was very soft and not to my liking. Outside lights cane through the room. No one at the desk when I arrived although they were supposed to be, but when I found them, it was quick to get access. It was fine a a short one night stay and good value."

"Tidy and clean room... Value for money"

"We stayed here about a year ago and it was really nice. This time around it was very run down. It was clean but things were about to break, the taps in our room were about to come off you had to be careful when using them. The place just needs a fair amount of tlc. It is in a beautiful location and has so much going for it but the stained curtains in the restaurant, the lack of hospitality, I’m not sure if they were short staffed or not but I thought they could use another staff member so we...

"We got this place because it could cater to a party of 7 adults + 2 kids. Surprisingly when we got the keys we could have easily slept 12-14 people as we had more beds then heads. This made our stay super comfortable. Beds were comfy and there was lots of space, it wasn't cramped. It's not a super modern motel but was great value for money, especially for a big group. I will book here again."

"Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"The reviews must be old found the shower tiles to have a slop that when wet made it quite slippery rest of bathroom quite ok bed abit averidge but ok for budget accom the breakfast is not to book cold bacon and powdered eggs and cold and hashbrowns cold and horrible the first staff just grunted at guests second staff much better and quite pleasant Breakfast served minus a spoon to eat it remind me never order breakfast when booking accom"

"Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them."

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Yes"

"Nice stay in Rotorua. The location is easy for access to several attractions. Thermal spa is also available in the hotel."

"We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊"

"Upon checking in, the gentleman that checked us in must of had a hell of a day as he was unwelcoming, stone cold, no information regarding amenities of the hotel. The polar opposite to the restaurant staff and other reception staff. Loved our stay, the views amazing especially if you book rm 822, its pretty spectacular."

"Lovely greeting from reception she’s was very friendly and helpful."

"Good "

"We had a great Stay at Opal. Thank you"