"The hotel was spotless, exactly what you would want. The staff were all absolutely lovely and very attentive. We came back to stay here at the end of our trip as we had such a wonderful stay."
"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "
"My stay at the hotel was beyond wonderful, it was at the perfect location, close to the lake, shopping, tour pickups, and the night market area. I went as a solo traveler and saftey is always my number one priority, the staff was super helpful in helping me understand which areas of Hanoi to go to, best recommendations, and making me feel comfortable in the stay. The room was so spacious and clean, I booked with the window inside the hallway, and it was so quiet, you couldn't hear the traffic at...
"The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel. "
