Everything was perfect, it is a lovely place to stay. My only issue was that the hotel had a schedule for the restaurant and when we showed up they had already closed for the night and hour early.
the room next to us was under construction and the noise was unbearable. also, the smoke detector was constantly blinking and it made it hard to sleep.
We had a great room. The staff was super helpful. There were all types of things to do. We just had a couple problems in the room. The coffee maker did not work and we had a problem with the television not having our data but another rooms data.
It’s been awhile since we’ve stayed in such a perfect property. Our room overlooked the bay. Unfortunately the weather was too hot to sit in the balcony. All of the staff really cared about our comfort. We live near and this was a staycation. We decided to do this every month.
Resort staff is over the top, did a spa day excellent facial and massage. Great service everywhere we went. I rated five stars because every experience was excellent, better than other resorts.
Hotel was still under renovation. Difficult to navigate the hotel and could have benefited from a more clear approach. Often found myself having to figure out my way through the hotel.
One of the best getaways for me and my wife. We’re definitely returning with the kids next time. Good family environment, A+O restaurant was amazing, and great views of the bay and beach.
Everything was great, loved the room and the pool, the store is perfect! The only thing is that it is a little far from the restaurants and stores… not at walking distance at all
Beautiful room with a beautiful view. Very clean. Waffle Board for Sunday Brunch? Do not pass up an opportunity to enjoy this one. My ONLY issue was getting someone to answer the phone the 2 or 3 different times I tried. ( needed Housekeeping, Valet, Front Desk). No answer.
Otherwise we loved this place and would go back tomorrow.
The room was nice and comfortable, with a spacious bathroom. Shower had great water pressure & quality shower wash and shampoo. I was surprised that there were NO lotions or shaving items provided. Also, it was clear that the lobby was under renovation (which was disclosed AFTER I had made the reservation). Overall, it was a pleasant stay.
It is undergoing a renovation. New, renovated room was very nice and comfortable. Due to renovations- lobby is temporary and not great and some elevators weren’t working -so walked a long way to my room! Overall, it will be very nice when completed in the next few weeks but a little rough during this stay. Coffee shop/breakfast area was unexpectedly nice and I wish I knew about it before checking out!