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The Magnum Hotel Sunderland, Sure Hotel Collection by BW

3.0 star property
Hotel in Sunderland with a 24-hour front desk

Choose dates to view prices

Photo gallery for The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Front of property
Lobby
Restaurant
Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, blackout curtains, iron/ironing board
1 bedroom, desk, blackout curtains, iron/ironing board
In the heart of Sunderland, The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers a warm welcome. Stay connected with WiFi in public areas and enjoy easy access to free self parking. With a 24-hour front desk and helpful amenities like luggage storage, your stay is sure to be hassle-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is ฿1,644
฿1,973 total
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Sofa bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Highlights

Heating
Connecting rooms available
TV
Sofa bed - double
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Sofa bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Heating
Connecting rooms available
TV
Sofa bed - double
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Timber Beach Road, Sunderland, England, SR5 3XG

What's nearby

  • University of Sunderland - 4 min drive - 3.1 km
  • Stadium of Light - 4 min drive - 3.6 km
  • Sunderland Empire - 6 min drive - 4.3 km
  • Port Of Tyne - 12 min drive - 14.4 km
  • Quayside - 15 min drive - 17.0 km

Getting around

  • St. Peter's Station - 5 min drive
  • Pallion Station - 18 min walk
  • Newcastle (NCL-Newcastle Intl.) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪KFC - ‬11 min walk
  • ‪Costa Coffee - ‬18 min walk
  • ‪Subway - ‬5 min drive

About this property

The Magnum Hotel Sunderland, Sure Hotel Collection by BW

Hotel in the city centre
The Magnum Hotel Sunderland, Sure Hotel Collection by BW provides everything that you need. Guests can connect to free WiFi in public areas.
Other perks include:
  • Breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Smoke-free property, a 24-hour front desk and free newspapers
Room features
All 63 rooms offer amenities such as WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 5 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 4.99 for adults and GBP 4.99 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 4.99 for adults and from GBP 4.99 for children
  • Fee for in-room wireless Internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

Frequently asked questions

Is The Magnum Hotel Sunderland, Sure Hotel Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

As of 22 Aug 2025, prices found for a 1-night stay for 2 adults at The Magnum Hotel Sunderland, Sure Hotel Collection by BW on 14 Sep 2025 start from ฿1,643.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Self-parking is available for GBP 5 per day.

What time is check-in at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available during limited hours, for a fee of GBP 10.

What time is check-out at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is The Magnum Hotel Sunderland, Sure Hotel Collection by BW located?

Located in the heart of Sunderland, this hotel is within 3 miles (5 km) of Stadium of Light, University of Sunderland and North East Aircraft Museum. National Glass Centre and Sunderland Empire are also within 3 miles (5 km). Pallion Station is 18 minutes by foot.

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The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 363 reviews
Rating 8 - Good. 126 out of 363 reviews
Rating 6 - Okay. 30 out of 363 reviews
Rating 4 - Poor. 22 out of 363 reviews
Rating 2 - Terrible. 21 out of 363 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Liked: Staff & service
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
Stayed 3 nights in Jul 2025

10/10 Excellent

HIRITJIUA KATUUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing service , food and prices.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

kripacharya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Staff members were very helpful and polite a pleasant experience
Stayed 2 nights in Apr 2025

8/10 Good

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
Stayed 2 nights in May 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transport links to town

Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A class service from the staff.

Amazing helpful friendly staff. Very good value for money.
Stayed 1 night in Mar 2025

8/10 Good

Sharron

Liked: Cleanliness
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnum hotel

Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
Stayed 3 nights in Mar 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star touches.

The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Stayed 1 night in May 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic But Lovely

It's a simple, no -frills establishment, which doesn't have a lift just so people are aware, which if you don't have a lot of luggage is okay. Very comfortable bed, and it was quiet where we were, so we couldn't ask for more. It does have easy access to an extensive retail park and a large Sainsbury's if you need supplies, so not a terrible location (Don't let the derelict building next door put you off). Cheap and cheerful, with immensely lovely and accommodating staff. The breakfast is a little limited, but does offer the basics, so isn't that bad. Recommended as a place to stay that isn't extortionate.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc

Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities
Breakfast is croissants. I thought we paid for full English.
Stayed 1 night in Nov 2024

6/10 Okay

Bahram

Liked: Cleanliness
Disliked: Amenities
Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Not ready for people yet. Very much in the middle of a total refurb.
Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Never again!

Hands down the worst hotel we have ever stayed in! We booked this very last minute so we could pop up and visit family. The whole building is very tired as are the rooms, but the room was clean and needs updating. The bed was really uncomfortable and dipped in the middle. This hotel appears to be used as an over spill for families who are homeless etc for what ever reason. We had the pleasure of being stood behind them while they were checking in, with their list of demands as to which rooms they wanted and what free drinks they wanted. The young girl on the desk seemed intimidated by them. As we left to go out for a meal last night, 2 young females were sat in the entrance to the lobby smoking weed in front of the reception staff. The hotel was noisy. The people above us seemed to spend their entire night stomping backwards and forwards across the floor of their room and then we caught the live show as they had sex very noisily! The security door to the corridor to the rooms, is open 24/7 so it didn't feel safe. Our car didn't feel secure in the car park, and there was groups of young lads on bikes, just hanging around. The derelict building next door is a complete eyesore and this is advertised as a restaurant and bar on site. It's been closed for a very long time. All in all it was a horrendous experience.
Stayed 2 nights in Dec 2024

8/10 Good

Ifeakachukwu

Stayed 1 night in Aug 2025