โรงแรมใกล้นิวคาสเซิล คาสิโน, นิวคาสเซิล

"On July 4th there was no electricity in our room from 6pm-9am..! The front clerk couldn’t have cared less about our comfort and concerned!! He literally didn’t care! He didn’t offer anything than unprofessionalism and no compassion!! We had no TV and totally in the dark..! We weren’t able to take a shower until 11am.. I will be filing a complaint with the Office of the President!!"

"Got a 1 bedroom suite with a kitchen. Most of the dishes were dirty and in the dishwasher from previous guest. The amount of light switches were overwhelming and made little sense. There was a group of some sort in house and they had closed off public seating for them in the lobby so no where to really hang out downstairs. Guests smoking in pool was a big turn off, ended up not swimming since toddler is sensitive to smoke."

"Theroom was large and clean. The outdoor pool looked clean and maintained, anf the breakfast was excellent. Overall, this is a great hotel for the price."

"The hotel was very nice and clean and walking distance to the casino. I loved it!"

"This is one of the nicest hotels I’ve ever stayed at. It’s gorgeous, super clean, restaurant and bar, pool tables, awesome breakfast buffet with lots of choices, and the room was really nice. My name was even displayed on the TV screen when I came in!"

"Room nice and clean, appears updated, but water Faucet too short and needs replacing"

"Room was clean and the kitchen area was really nice to have."

"For the unit having stove fridge sink there were no utensil pots pans dishes. Very disappointed."

"I only stayed one night but everything was perfect. Room was clean and breakfast was good. Very good quality for the price compared to other hotels in the area"

"The room that I got was not cleaned as good as it should have been. Deadbolt did not work. They had some guest that smoked marijuana (skunk weed) inside through their room and didn't do anything about them. I could smell it down the hallway and it actually infiltrated in my room under the door and it made me sick smelling it when I was trying to go to sleep. I reported it to the staff and they down the hallway and sprayed air freshener and getting kick out those people there was no smoking...

"The motel was closed do to the storm. No warning. I have yet to get my money back. Before booking, call them and make sure they are open."

"Breakfast was on a scale of 1-5 I’d say a 3"

"Room was not very clean (I had to clean the toilet seat). Carpets needed cleaning in the halls and in our room. General maintenance of the hotel was lacking."

"The girls at breakfast counter were terrific"

"Awesome in all ways"

"Property in need up updates and maintenance. Bed wasn't level. Elevator was sketchy. Exterior landscape overdue for maintenance. Breakfast was prefunctory. But what prompted my review, I witnessed the desk staff being unhelpful and argumentative with multiple guests. One guy had key that wasn't working and they were reluctant to exchange it. Another asked for extra towels, and she literally made him go back to the room and bring his dirty towels to the front desk to get towels. I guess i...

"Clean room, friendly staff, and everything worked. Basic accommodations, good location, and reasonable price."

"I arrived at the the hotel at 7pm and was told my room wasn't ready. Very frustrating. But the staff member that was there was nice. "

"Breakfast was too expensive-should have been included."