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"Very helpful staff, excellent breakfast & overall thoroughly recommend"

"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"Z"

"Lovely location and grounds. Very helpful staff. Good food."

"Amazing hotel and spa experience. Staff were really professional and helpful. Spa is really good and decent size pool for a hotel. Food was very good too."

"Great hotel, the rooms were lovely, spacious and clean."

"Wanted to cancel due to a *********** & *******- contacted hotel via Expedia requesting consideration for a non-refundable room refund - my message was ignored by hotel and have not had a response from hotel despite Expedia requesting feedback on our stay - disappointed with service from both parties."

"Had a 2 night stay at this property, very happy with our visit, couldn't really fault it to be fair, as we didn't really spend a lot of time there apart from our first night. The room was clean and the bed was very comfy, the staff were very helpful and cheerful, had breakfast on both mornings, opted for the classic breakfast, which was ample, the bar was well stocked and plenty staff serving. If I was to be picky, it is very minor points, I requested a twin room, but had a room for disabled...

"Great staff good food Room very hot, could have done with a fan as a minimum That said, it was a very hot day. I will be back!"

"I have to say I waa really surprised at how nice this place was. The only issue for me (being a bigger bloke) was i couldn't fit in the shower as it only has a s.mall opening but I was able to get around ."

"The openplan reception/games room/sports bar/restraunt was very noisy, bar was expensive. Rooms were clean functional with tea/coffee....but no air-con!!! Which is ridiculous for a reasonably new hotel. Breakfast was the usual buffet affair. Carpark, free at weekends only...."

"Room bar and staff"

"Dinner took longer than expected to be served. Staff was really helpful and managed the situation really well. Shout-out to Roberto"

"Convenient locatiin"

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"This is a great value for money budget hotel and was ideal for a one night stopover. The room is small, but has enough room to hang a few clothes, place a small bag and has a small desk and chair to work from. It was modern and clean with a comfy bed and TV. Unfortunately the screen cast feature wasn't working on the TV, but otherwise the USB charging points and several sockets were great.Air con was very effective on a warm night. The bathroom was snug, but well designed and with a very good...

"Breakfast too late for me so missed it as had to be in work before it was served."