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"It only gets a 4 stars because the shower had issues. So it's just the room I was in. The staff was great, breakfast had a variety of foods, both Indian and Western. I would definitely stay there again."

"We recently stayed at this hotel for three days with our family, and unfortunately, the experience was far from satisfactory. From the very beginning, service was inconsistent and often frustrating. Calling the front desk was a challenge, as calls would go unanswered even after 15–20 rings. One of the recurring issues was the confusion around our breakfast inclusion. Each morning, we had to go through the same back-and-forth with the staff, which became unnecessarily tiring. Additionally, the constant security checks every time we entered or exited the hotel felt excessive and inconvenient. It also appeared that the staff prioritized foreign guests over others, which was quite disappointing. Many of the employees seemed inexperienced, almost as if they were still in training, which reflected in their lack of confidence and coordination. The restaurant was another letdown, offering very limited Indian menu options, and the pricing felt unreasonably high for what was served. Overall, the hotel felt like an average property with a brand name attached, but it did not deliver on expectations."

"Toilet not flushing and shower door not closing I have to use dust Bin in the bedroom to flush out the toilet getting water from shower "

"We enjoyed our short stay. Good clean hotel and friendly staff."

"A great experience at the Andaz! Wonderful staff, very kind and professional. The hotel was clean and well maintained. The food was delicious with a good variety."

"Love spending time here"

"Loved our room, a very comfortable stay. The breakfast was amazing, however the dinner service and the quality of the La Carte food was a high disappointment. The staff acknowledged the service was slow and was not compensated until I escalated. Not what you expect from a 5 star hotel."

"Beautiful and luxurious hotel. The room was lovely and the beds were very comfortable. We had a lovely stay. "

"The hotel smelt very bad the room needed carpet cleaning and the staff too slow at reception I arrived at 3.30pm and expected my room to be ready but I had to wait a hr for the room to be cleaned I had travelled 9 hours to new dehli to wait on another occasion my key stopped working and had to wait until someone came with new key "