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Hotel Crystal

3.0 star property
Travelers enjoy a stress-free stay at Hotel Crystal with a complimentary breakfast to start the day, in-room WiFi to stay connected, and attentive staff service

Choose dates to view prices

Hotel Crystal welcomes guests with a free continental breakfast each morning. Travelers appreciate the practical conveniences like in-room WiFi and dry cleaning/laundry services. The staff provides secure luggage handling and helpful concierge assistance throughout the stay.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Crystal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crystal?

Self-parking is available for USD 14 per night.

What time is check-in at Hotel Crystal?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Crystal?

Checkout is at 10 AM.

Where is Hotel Crystal located?

Situated in Neuquén, this hotel is within a 10-minute walk of Maria Auxiliadora Parish, Centro Cultural Provincial Alberdi and National Museum of Fine Arts. San Martin Neuquen Monument and Centro Cultural Conrrado Villegas are also within 10 minutes. Ignacio Rivas Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.4

Cleanliness

6.8

Location

6.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 6 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice although a bit old, and the reception was fine. But both the front door did not match the published pictures (they show a “punto cero”) nor the address corresponded to the actual location (which was a W hotel). Also, the safety of the room seemed poor since there was a corridor window with access to my room’s which would not lock. The restaurant downstairs, “azucar” was a very nice discovery in Neuquén.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien ubicado

Hotel sencillo, comodo y muy bien ubicado. Para pasar una noche esta muy bien.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No me gusto

Sabanas rotas toallas rotas grises pero en su origen eran blancas
Verified

10/10 Excellent

karim

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel convenable

Simple et courtois attention il ne parle pas anglais ni français du coup application pour traduire
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal para el nivel de hotel, camas buenas, ropa limpia y en buen estado, toallones muy pequeños.
Verified

4/10 Poor

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo lugar.

Quarto sujo e sem nenhum conforto adicional. Internet cai toda hora e café da manhã é feito apenas por media luna e café.
Verified

6/10 Okay

Vale

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel cercano a lugares comerciales y de recreacio

No estuve demasiado tiempo como para realizar una descripción certera de mi estadía en el hotel, de todas maneras calificaría la experiencia como "buena"
Verified

4/10 Poor

HECTOR ARIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

aceptable

hotel sencillo y aceptable para 2-3 noches
Verified

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel

Tuve que pagar más de lo que me paso la página y no esta a la altura del precio
Verified

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito desconfortável, sem estacionamento, não tinha quarto com camas separadas, não aceitaram cancelar a reserva mesmo não tendo camas individuais...cobraram a mais do valor que estava no site....quase 200 pesos a mais
Verified

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno la atención del personal.
Verified

6/10 Okay

FERNANDO DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adrian

Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort