โรงแรมและที่พักในนีออตซู

"For starters, my floor was so filthy. I use the bath towel to go from the bathroom to the bedroom to the bathroom and into the bedroom and it was pretty brown when I got done after three days when you walked across the floor it sounded like your feet were sticking to it. I brought this to the desk attention two times they told me oh it’s the soap we use on the floor. The room had a foul smell, which eventually went away. The parking lot is so on level you can’t park in it. I tried backing my...

"Before my bad review let me be clear. The personal was nice. Really helpful but I have a bad experience. The sofa bed had a disgusting big spot that forced me to sleep in about 2 ft to avoid getting contact with that. Even with a bed cover i tried to avoid it. Unfortunately the hotel was full so I can't get another room. The manager on duty said something about deductions but at the end I paid full. Couldn't said anything about breakfast because I didn't eat there."

"Yy"

"The front desk staff lacked customer service and seemed confused. After checking out, I realized I forgot an item in my room and went back to the desk. The agent saw me standing there but completely walked away, leaving me waiting for nearly 10 minutes until other staff finally stepped in to help. Also, the pictures online are misleading. The actual property looks pretty rundown in person."

"The only thing good about the property was it's view. The rooms were terrible, the carpets smelled of pee. There were bugs, the sheets and towels didn't seem to be have clean properly. The utilities are old- flickering lights, shower head of below average height, no plug points, old tv, old fridge, no air-conditioning. Keys get jammed in doors. Would never recommend this place"

"Nice place"

"The same breakfast daily"

"Clean, older hotel. Good for a quick stay. Very basic. Convenient location"

"Beach view."

"Nothing was good. The restaurant was horrible. The Chef did not even know that Clam Linguini was supposed to come with Clam sauce ! Also, one person's plate was served with a roll with no butter and the other no roll and no butter. I have recently read in another comment journal that the hotel is failing and the restaurant as well. Wish I could have seen it before we wasted our money. One staff member was very knowledgeable while another staff member was not all there. We came to the...

"Fantastic experience! The outside looks a little run down but the rooms are clean, roomy and recently remodeled. The owner was super sweet and helpful. Couldn't help but see the inn is up for sale. I hope the new owners who take over keep up the great work!"

"Wash machine is very old model, there is not enough for the hotel They have just one for the entire hotel. Missing some usb ports for electric devices"

"I recommend sandcastle 100% wake up with a sea view 😍 the hotel super clean. Of course I'll be back."

"The location of this property is absolutely perfect, situated right on the beach which allowed for some wonderful long walks. The staff were incredibly helpful, courteous, and always responded to our requests immediately. Our room was both clean and very comfortable, and the breakfast was excellent with a fantastic variety of options for vegetarians and eggetarians. I highly recommend this place for a wonderful stay!"

"Two bedroom suite is incredibly spacious. Unfortunately the floor was not well cleaned, and bits of food were easily visible under the furniture in the main living space. The beds were clean, though the mattresses and pillows were not comfortable. The location is amazing and the views from our room were wonderful."

"Great property!"

"They text to see if we need anything, but when we asked them about the fireplace not working, no one responded. Also there’s no mentioned of free breakfast so I guess they don’t provide free breakfast. Otherwise everything seems to be ok."

"Nice place to stay"

"Family vacation was a success! Super nice stay, clean and affordable, we will definitely be staying here again!"