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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Das Personal war super aufmerksam und lieb. Wenn man einen Wunsch hatte wurde dieser direkt erfüllt. Klima anlage hat funktioniert. Pro Person nur 1 großes Handtuch und als kleine Handtücher (auf Nachfrage) gibt es nur Bodenhandtücher."

"Poor airconditioning"

"Fab hotel and useful location for O2 concerts."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"There was AC during the heat wave, which was heavenly."

"Todo bien"

"A small but functional room, especially just for one person. It was comfortable with nice lighting and air conditioning. The breakfast was convenient and easy, and the lounge worked as place to rest in the evening as well. The bathroom door has a small gap along the edges (between the wall and door) and has no lock so this might be awkward if more than one person is staying."

"Staff very helpful and returned our car keys. A big thank you to the female receptionist! The hotel itself is bland and is a bog stand business model. The outside of the hotel looks great but that architectural flair isn’t carried into the interior which is dated, drab and beginning to look worn. The hotel bathroom, even in the deluxe room doesn’t have a stand alone shower and is cramped. The view we had over the docks was however very pleasant and there is lots going on once you leave the...

"Multiple fire alarms throughout the night really ruined our stay."

"lovely hotel, lovely room. The only downside was tea/coffee facilities in the hallway rather than the room - i like a tea in bed before i get up but didn't want to go and make it in my pjs! Disposable cups not very eco friendly either."