This nature-surrounded getaway provides a serene terrace for unwinding and a garden for peaceful strolls. Rooms come equipped with WiFi, while complimentary bicycles make countryside exploration easy. The retreat has earned enthusiastic reviews from previous visitors.
Located in Natales, AKA Patagonia is in the suburbs. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Visit our Puerto Natales travel guide
Free self-serve breakfast available daily 4:00 AM to 1:00 PM
Things to do
Free bicycle rentals
Conveniences
Guidebooks
Luggage storage
Safe at front desk
Virtual front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Low-height counter and sink
No lift
Wheelchair accessibility
Wheelchair-accessible parking
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Espresso maker
More
Access via exterior corridors
Desk
Electrical adapters
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's WHATSAPP mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed during May, June, July and August.
Access methods
Private entrance, smart lock
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CLP 50.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CLP 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
AKA Patagonia Lodge
AKA Patagonia Natales
AKA Patagonia Lodge Natales
Frequently asked questions
Is AKA Patagonia pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at AKA Patagonia?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at AKA Patagonia on 10 Mar 2026 start from ฿3,725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at AKA Patagonia?
Self-parking and extended parking are free at this property.
What time is check-in at AKA Patagonia?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at AKA Patagonia?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is AKA Patagonia located?
Situated in the suburbs, this lodge is within 3 miles (5 km) of Última Esperanza Fjord, Mirador Cerro Dorotea and Costanera. Cueva del Milodon and Puerto Natales Casino are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
AKA Patagonia Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 33 out of 45 reviews
10 - Excellent
33
Rating 8 - Good. 7 out of 45 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 45 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 45 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 45 reviews
2 - Terrible
0
Reviews
8/10 Good
Victoria
28 Dec 2025
Liked: Cleanliness
The rooms are modern and the breakfast is delicious every day. We had a few issues which weren’t resolved during our entire 4 night stay (blinds being broken, lost item erc.) but it didn’t stop us having a lovely time.
Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town.
Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Erica
Stayed 2 nights in Nov 2023
10/10 Excellent
Yen
28 Oct 2024
Liked: Amenities
Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended.
Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area.
The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Love the simple Nordic aesthetic but the Onsen-like tube could have been wormer and/or have temperature control.
I didn’t mind the remoteness, but getting a taxi or uber to town can be a challenge.
An attendant at breakfast would be nice bcz I wanted to broil eggs but couldn’t find pots and pans.
Overall, I wish I had more time just to enjoy the serene place.
What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back!
While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong.
Other than that the superior room is exactly the same as the regular.
The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
Friendly staff and well setup for amenities. Clean and simple room, albeit minimal furniture for spreading personal stuff out, (a suitcase can’t even properly open up!). The location could be a bit challenging, since much road construction is happening around.
Excelente. Hotel novo, confortável, ótimo café da manhã. Mas, fiz a reserva para um casal e uma jovem e não tinha cama para a minha filha. Também não conseguiram toalhas para ela.
A proposta é realmente muito boa, porém o café da manhã é muito limitado, os frios não servem duas pessoas, além do que é necessário você mesmo dar conta da louça, no frio intenso. A temperatura na cabana é bem instável, e o aquecedor não deu conta. Além disso, o local para refeições não tem aquecimento. Fomos super bem atendidos pelo WhatsApp e a vista do lugar é maravilhosa.