โรงแรมและที่พักในแนสซิงตัน

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Staff were amazing, friendly and helpful. It's lovely but its an old building so that reflects in the rooms. Other than being a bit dated, everything that could be clean and well presented was. The sheets were immaculate as well as the towels. The bathroom was a bit dated, but the shower was great! It was really hot over the weekend and the windows don't stay open. A fan was provided so that helped with the heat in the room but it was still very hot in there."

"Staff were nice room was clean. "

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"Quaint English Hotel — very kind staff!"

"I loved this property and the setting was beautiful. I wouldn’t pay the £15 for the pool facilities again, even though it was lovely I didn’t feel it was worth it, that didn’t detract from my stay though and will be back next year."

"Very clean room. Excellent staff. Fantastic breakfast. What's not to like? Superb hotel."

"love this property. Always stay here when in the area. Quiet residential area with space for 2 cars on private drive. "

"Check in process made difficult with lack of communication - no towels - shower broken "

"Get what you pay for. Small bed. Was probably nice in 1994 lol"

"The property could use an upgrade- especially the bathrooms. Rooms were very small. The best part of our stay were the front of house staff who were excellent - they went out of their way to be helpful and were very friendly. In the mornings - they seemed to be understaffed - the front desk were required to help with the breakfast. The cleaning staff were new (?) and only made beds and picked up towels - did not clean the bathrooms and missed one day completely."