"Overall this is a nice hotel. The views are really nice as the hotel hugs the cliffs around shark bay. This means going up and down the hill and there are many steps etc. This was fine for me. We had one of the new private pool rooms which was very modern and nice. The older parts of the hotel do show the age a bit. The staff were nice but we had trouble getting more water on our last day. The breakfast was ok, I can only say it was not as good as other similar hotels. The hotel is not close to the main drag so a 400 baht taxi is needed. This was not a big problem for us just an FYI. The hotel is advertised as a 5 star hotel on Expedia but it's not its a 4 star. Overall I was happy with the hotel. Its got great views which is was i wanted. The room we had was very large and modern. It really depends what you're after. "
"Good breakfast. Staff very friendly. Big room, but we only had hot water the first day, next night only cold water in the shower. The last night no water at all!! This was not ok."
"Other than being on the beach, this resort falls short of any expectations. It is an older, rundown resort with gapes in between the flooring. The wood floor creaked every you step. Some of the pool’s tiles are coming apart. The fake wood plank by the pool get super hot so when you get out of the pool, you better have your shoes near by.
The staff never acknowledged us once for our 4 night stay. And everyone one was either smoking cigarettes or pot. Wont stacked the whole time. It was not a fun place to be."
"We stayed in the room with the pool. This room needed some maintenance. Staff in the hotel is very friendly, especially towards children. It was a bit difficult to get around with the stroller because of sand and hills."
"We had an amazing stay at the hotel. Staff is amazing. Views from the hotel are great. There was some dirt in the pool, maybe some filters should be installed. The restaurant is a bit outdated. "
"Nice staff, happy atmosphere, feels like it had a lot more services years ago, so feels like it's half used... that said it's not trying to be anything it isn't, rooms clean, bed comfortable and sheets and towels cleaned everyday and location just off main road help with noise levels "