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"Excellent property from check in. Spacious room with great amenities, everything you need. Daily room service was fantastic. Staff are friendly and helpful. Parap location is fantastic, shops across the road...bakery is excellent and market on Saturday a must."

"Nice close location for late night arrival, but if you grab a taxi or Uber, worth the drive to head a little further and stay wherever you want to start from the next day. We slept well and all was OK, but facilities are a little tired and the shuttle had limited capacity and had to do multiple trips to collect everyone needing to get to the motel. No handy brekky places near motel so if you miss booking brekky by 11pm night before, there are no walkable options for brekky next morning. Was a...

"The TV did not work. Paused all of the time making watching free to air TV unwatchable. All other things worked and were clean. Staff were excellent."

"highly recommended. Stayed twice now. Would stay again."

"It has the best infinity pool"

"2人で利用しましたが、部屋が狭くて2人分のトランクを広げる場所がありませんでした。 設備は清潔で、フロントの対応も良かったです。 しかしながら、部屋でお湯を沸かした際、電気ポットが壊れていたらしくグツグツと沸騰が止まらずスイッチからも蒸気がもれておりスイッチで止めようとして人差し指を火傷しました。主人が電源を抜いてようやく沸騰が止まリました。 その後フロントに状況を伝えてポットを交換してもらいましたが、交換に来たスタッフの方に指の水ぶくれを見せても、へえ?という顔をしただけで特にお詫びとかはありませんでした。日本のホテルだったら有り得ない対応だなと文化の違いを感じました。"

"Charkes Rahim loved the Coconut Grove because the staff were great. Location was a 6 minute walk from the shops ."

"My husband arrived here and they couldn’t stay because it was terrible. He had to rebook at another place and now we are waiting for a refund through Expedia. A window was taped up with gaff. There was no parking onsite. There was rotted timber under the window."

"Great location close to the ferry, Mindel, Parap, Rapid Creek and the City. Lovely view over the Marina."

"It was ok"

"Our stay was enjoyable, location excellent, staff very accommodating, room well serviced, amenities were good. Would stay again and highly recommend to friends, groups or couples looking for affordable and comfortable accommodation. Most tours will pick up from accommodation or close by"

"Great room and appreciated the top floor upgrade"

"Great venue and rooms are nice. Breakfast needs sorting, it took far too long. A buffet would be more suitable less reliant on staff confusion at the register or staff noy showing up. Also was a bit cold in cafe as its the dry season."

"The hotel is in a great central location, making it easy to explore the city. Unfortunately, the nearby bars played loud music until around 4am, making it difficult to get a good night's sleep. The room was also noticeably dusty in a few places."

"maintenance of the room amenities can be improved"

"It was a nice place to stay. There were only a couple of things that went wrong, the TV kept disconnecting from the internet and would not work on WiFI, I had no hot water for one day without notice, and the shower head was leaking from where the hose connecs to the shower head and the glass door didn't close properly."