Infront of karura forest with great hiking activities. Friendly staff n good breakfast. Really enjoyed my stay there. Definitely recommend it
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Maureen
3 เม.ย. 2023
ชื่นชอบ: พนักงานและบริการ
The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
เข้าพัก 5 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Anne
23 ธ.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Badet var ikke vasket skikkelig.
เข้าพัก 1 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Stig Frode
25 ก.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Veldig vanskelig å forstå at noen gir dette 10/10, de har garantert ikke besøkt et hotell tidligere. Vi har besøkt en rekke hotell i Nairobi/Kenya og dette er det verste noen gang. Ingen sikkerhetstiltak, telefonen på rommet virket ikke, i gen håndhånklær, safen virket ikke. Vi måtte bytte rom etter en dag, de samme problemene var i det nye rommet.
Jeg gir det 1 stjerne, muligens det skulle vært 2, men noen må ta ansvar for at noen juger og gir de full score!
เข้าพัก 5 คืน, กันยายน 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Katrin
22 ต.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Das Hotel ist ziemlich hellhörig und in die Jahre gekommen.
Die Betten sind sehr bequem und das Personal wirklich fleißig.
Hotellet ligger veldig sentralt nær Westgate kjøpesenter, som er et fantastisk et, og har en god og rolig atmosfære. Store rom med alt av fasiliteter.
Personalet var helt fantastiske så koset oss.
Anbefales på det stærkeste.
เข้าพัก 4 คืน, มกราคม 2023
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Annette
3 ม.ค. 2023
We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.
Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.