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Reviews of Alma Hotel

2.5 out of 5
Alma Hotel
Nairobi Namanga Road, Kitengela

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

STEPHEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete disaster
It was a complete disaster. the Hotel was closed and no one was there to sort out the mess, still I have been charged full price, I had to find another place at ight!
Stayed 1 night in Jan 2022
Response from FK on 8 Jan 2022
Hello Stephen, Thank you for your review. We did our best to offer an alternative since Alma Hotel was under renovation. You stayed at the alternative hotel (Leleshwa Inn) which we paid for. You were not charged any extra money as claimed. We apologized and still apologize for the inconvenience. Regards, Faith

2/10 Terrible

peter

Disliked: Staff & service
Stayed 2 nights in Aug 2021