Search Hotels in Naini, Karchana

"Great place"

"Room was spotless; staff were very courteous "

"The room was spotless, with a wonderful atmosphere and an incredible sense of history behind the property. A truly special stay."

"Room service very poor & electrical wire of hot water tank is without plug , no hand towel ,only 1 bath towel ,& lots of things missing in room , very poor service,, "

"The staff was amazing and accomodated all our needs"

"Though found it difficult to locate hotel for lack of name display due to renovation work going on for 31st and Magh mela. The manager and staff was cooperative n helpful. Hospitality at its best. Excellent quality tasty food made to order. Beautiful n scenic view. Seen peacocks in the resort. I would definitely like to stay there again."

"Excellent hotel in all aspects - cleanliness, staff, food, comfort, luxury. All 5 stars. "

"Good staff and nice location "

"The stay was worse than terrible. We would have left immediately but finding a new place during Maha Kumbh was tough, we left after one night. Tent was built on sewage and garbage. The management and owner were extremely disrespectful. We have been asking for a refund for two months now, hotels.com is protecting this unethical place. Nothing was as advertised! The owner lacked basic etiquette on top of unhygienic conditions which the place was setup in. Unclean and thus full of mosquitoes, dirty bedding, sheets and quilts. No heat, as advertised. Fouls smell everywhere. When we asked to be moved to a cleaner area we were denied, owner snapped his fingers in my wife's face, laughed. Manager said if we left we'd receive a refund - still no refund! Amenities were not what was claimed in the advertisement, no hot water. I have video of the condition to give better perspective but cannot upload it I guess just photo allowed. These pictures are from after they claimed it was cleaned. They call it a bliss.. it’s a bliss for mosquitoes and sewage."