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Reviews of SpringHill Suites by Marriott Myrtle Beach Oceanfront

3.5 out of 5
SpringHill Suites by Marriott Myrtle Beach Oceanfront
2006 NORTH OCEAN BOULEVARD, Myrtle Beach, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 435 reviews" "
Rating 8 - Good. 65 out of 435 reviews" "
Rating 6 - Okay. 20 out of 435 reviews" "
Rating 4 - Poor. 9 out of 435 reviews" "
Rating 2 - Terrible. 9 out of 435 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay even though it was only one night. The room was clean and the bed was comfortable. Another piece of information just so you know, the parking lot is in the building across the street, you can park your car in front of the hotel door to check in and the staff welcomes you kindly and gives you a tag to hang on your mirror.
Stayed 1 night in May 2024
Response from Jacob F. - Guest Services Manager on 14 May 2024
Dear CLAUDIA,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered and learning how and where, we can improve upon them. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rodney C Sclater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view was really great. My room, however, did not have a set of chester drawers to hold my clothes. I've traveled for over 45 years (including combat tour to Iraq) and I've always had drawers for my clothes)
Stayed 3 nights in May 2024
Response from Jacob F. - Guest Services Manager on 14 May 2024
Dear Rodney C Sclater,On behalf of the entire hotel team, we want to thank you for sharing your rating of our property during your recent stay at our hotel.Our goal is to see a positive rating, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We hope to see you again soon.

10/10 Excellent

Lisa, Monticello

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location
Stayed 2 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 8 May 2024
Thank you for the review on your recent stay. We appreciate the positive feedback and hope to welcome you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the ocean from the balcony of the room
Stayed 2 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 8 May 2024
Thank you for the review on your recent stay. We appreciate the positive feedback and hope to welcome you again soon!

10/10 Excellent

Wisam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 8 May 2024
Thank you for the review on your recent stay. We appreciate the positive feedback and hope to welcome you again soon!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 29 Apr 2024
Dear Deborah,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the look of the hotel and the hotel was clean.
Stayed 1 night in Apr 2024
Response from Jacob F. - Guest Services Manager on 28 Apr 2024
Dear Charles,Thank you for your positive feedback. We look forward to welcoming you again!

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best hotel in that area of Myrtle Beach. It had the best amenities was the newest or most newly renovated, great staff, beautiful ocean views, and good workout facility, and breakfast included.
Stayed 4 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 28 Apr 2024
Dear Gina,We are delighted to hear that you enjoyed our amenities and your stay. Thank you for choosing SpringHill Suites by Marriott Myrtle Beach Oceanfront and we look forward to welcoming you again soon.

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 4 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 28 Apr 2024
Dear Michael,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

8/10 Good

Misha

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel staff was very understanding and accomodating. Love the oceanfront rooms. Parking is $21 a day and is shared with other hotels. So it wasn't easy to find a spot even though you have to pay for parking. The pool was busy. This hotel seems to be a family fav. The hotel was in a nice location, right on the boardwalk. Hilton ocean enclave is my favorite spot there but I think I'd add this hotel as my second pick.
Stayed 2 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 25 Apr 2024
Dear Misha,Thank you for the review of your recent stay at our hotel. We appreciate your feedback and hope to welcome you again soon.

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! Balcony faces the ocean
Stayed 4 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 20 Apr 2024
Dear Dawn,Thank you so much for the 5 out of 5 review of your recent stay. We appreciate your feedback and hope to welcome you again soon.

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness
I paid $1000 for three night one day was my 77 birthday. No room service to pick up thrash or clean up no Chester drawer to put my wife’s and myself underwear’s they remained in the suitcase. U sell this room as luxury maybe because u grew up on skid row. At the Hyatt Regency we get spacious room with robes and good movie channels. My first time at a Marriott and it’s just one notch up from a Motel 6. I did not expect the Taj Mahal but the mattress did not have nice cling to ur curves feeling. Value for the money was my concern.
Stayed 3 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 17 Apr 2024
Dear Keith,We apologize that your stay was not as expected. Your feedback is critical to our training and development to improve for the future. We hope to better serve you in the future.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Overall we enjoyed our stay. The rooms were clean, the included breakfast was good, and the staff was nice. My criticisms are: There was not a single hook anywhere to hang anything. With all the pools and water activities, hooks to hang towels, bathing suits etc should be a given. We ended up getting fresh towels from housekeeping every day (which is a waste) because there was no place to hang our towels to dry. The on-site restaurant always seemed to be closed. Every time we tried to eat there the kitchen was closed. I would think pool-side snacks would be lucrative if they were open. We were there in April, so not peak season, but everything in the area seemed to close at 9. We had to Uber-eats from a restaurant to get dinner after seeing a show that ended at 830. The indoor water slides had a 48” height requirement. This would have been nice to know ahead of time, as this was the sole reason we booked this hotel, and then my daughter was 1/2” too short. The other, smaller water slides were closed the entire week we were there - it wasn’t clear why, because the rest of the pools were open. Overall it was a fine stay. Nothing special but the important things - cleanliness, friendly staff - were all there.
Stayed 4 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 16 Apr 2024
Dear Sarah,We appreciate the feedback as we strive to make improvements. We look forward to the opportunity to demonstrate that commitment to you in the future.

10/10 Excellent

Shana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for spring break and it was beautiful. Super clean. Breakfast was great every morning. Lots of options for food, snacks and bar and Starbucks inside and one across the street. Balcony was clean and nice. Pools were awesome. Even though it was cold outdoors the pool was warm and comfortable. We really enjoyed the stay
Stayed 4 nights in Apr 2024
Response from Jacob F. - Guest Services Manager on 8 Apr 2024
Dear Shana,We are delighted to hear that you enjoyed our amenities and your stay. Thank you for choosing SpringHill Suites by Marriott Myrtle Beach Oceanfront and we look forward to welcoming you again soon.

8/10 Good

Abnous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jacob F. - Guest Services Manager on 5 Apr 2024
Thank you for the rating of your recent stay. We appreciate your feedback and hope to have the opportunity to welcome you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jacob F. - Guest Services Manager on 3 Apr 2024
Dear Melissa,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

10/10 Excellent

Misook

Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 3 Apr 2024
Dear Misook,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

10/10 Excellent

Rutzchelle, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jacob F. - Guest Services Manager on 3 Apr 2024
Dear Rutzchelle,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

6/10 Okay

DAHYABHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Mar 2024
Response from Jacob F. - Guest Services Manager on 3 Apr 2024
Dear DAHYABHAI,We apologize that your stay was not as expected. Your feedback is critical to our training and development to improve for the future. We hope to better serve you in the future.

10/10 Excellent

Yorleny, Kannapolis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
love it!
Stayed 2 nights in Mar 2024
Response from Jacob F - Guest Services Manager on 28 Mar 2024
Dear Yorleny,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jacob F. - Guest Services Manager on 26 Mar 2024
Thank you for your review. We appreciate the feedback and hope to have the opportunity to serve you again.

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with ocean front rooms, higher floor is recommended.
Stayed 1 night in Jan 2024
Response from Jacob F. - Guest Services Manager on 14 Mar 2024
Dear Rohan,Thank you for the 5 out of 5 rating of your recent stay here at our hotel. We appreciate your business and hope to welcome you back again soon.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jacob F. - Guest Services Manager on 14 Mar 2024
Dear Theresa,Thank you for taking the time to leave feedback on your recent stay. We look forward to welcoming you back soon.

10/10 Excellent

Romola, jamaica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with wonderful family adventures. The Caribbean restaurant had delicious fresh food.
Stayed 5 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 2 Mar 2024
Dear Romola,Thank you for taking the time to rate and leave a review about your recent stay with us. We are delighted to know that you enjoyed your stay with us, and we hope to welcome you again soon.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 2 Mar 2024
Dear Veronica,Thank you for the 5 out of 5 rating of your recent stay with us. We are delighted to hear that you enjoyed yourself and we hope to welcome you again soon.

10/10 Excellent

Acacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 26 Feb 2024
Dear Acacia,Thank you for the 5/5 rating of our hotel. We are delighted to hear you enjoyed the view and we hope to see you again soon!

10/10 Excellent

Jazmein

Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 21 Mar 2024
Thank you for your positive review. We hope to welcome you again soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay!!
Stayed 6 nights in Feb 2024
Response from Jacob F. - Guest Servies Manager on 26 Feb 2024
Dear Robert,Thank you for taking the time to rate and review your recent stay with us. We appreciate the positive feedback and hope to see you again soon!

10/10 Excellent

Acacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing from the 17th floor
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 23 Feb 2024
Dear Acacia,Thank you so much for the 5 out of 5 rating of our property. We value your feedback and hope to see you back again soon.

10/10 Excellent

armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 23 Feb 2024
Dear armand,Thank you for the 5/5 rating of our hotel. We are glad you enjoyed your stay with us and hope to see you back again soon!

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 23 Feb 2024
Dear CARLOS,Thank you for the 5 out of 5 rating of our hotel. We hope to see you back again soon!

10/10 Excellent

Maria, Caguas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 22 Feb 2024
Dear Maria,Thank you for the 5/5 rating of our hotel. We appreciate you taking the time to give us feedback on your recent stay and we look forward to seeing you again in the future!

10/10 Excellent

radonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jacob F. Guest Services Manager on 22 Feb 2024
Dear radonna,Thank you for the perfect 5/5 rating of our hotel. We are happy to hear that you enjoyed your stay, and we hope to see you again!

10/10 Excellent

Brandolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and it smells soooo good!!
Stayed 1 night in Feb 2024
Response from Jacob F. Guest Services Manager on 20 Feb 2024
Dear Brandolyn,Thank you so much for the 5/5 rating of our hotel. We hope to see you again soon.

10/10 Excellent

Ukali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the best views
Stayed 2 nights in Jan 2024
Response from Jacob F. - Guest Services Manager on 17 Feb 2024
Dear Ukali,Thank you so much for your generous rating and review of our hotel. We hope to see you again soon!

10/10 Excellent

Laurau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Person at check in was extremely nice and helpful
Very nice room with an ocean view. Room was very clean and comfortable.
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 14 Feb 2024
Dear Laurau,Thank you so much for your review and 10/10 rating of our property. We are happy that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Ailea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful and clean ! I will be staying at this property again.
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 14 Feb 2024
Dear Ailea,Thank you for your 5/5 rating of our hotel. We appreciate you taking the time to share your feedback and we look forward to seeing you again soon!

10/10 Excellent

valerie, North Charleston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 14 Feb 2024
Dear valerie,Thank you so much for the 5/5 rating of our property. We hope to see you again soon.

10/10 Excellent

Ji Youn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 16 Feb 2024
Dear Ji Youn,Thank you for the 5/5 rating of our hotel. We truly appreciate you for choosing us as your hotel of choice in Myrtle Beach and we look forward to hosting you again soon.

10/10 Excellent

Carolyn, Summerville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 14 Feb 2024
Dear Carolyn,Thank you for the 5/5 rating of our hotel. We are glad you enjoyed yourself while staying here and we hope to see you again soon!

10/10 Excellent

Midesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families. Breakfast great ! Hotel beautiful and very fun for the entire family. So many pools !
Stayed 2 nights in Feb 2024
Response from Jacob F. - GSM on 13 Feb 2024
Dear Midesha,Thank you so much for the 5/5 rating of our hotel. We truly appreciate you choosing to stay with us and hope to see you again soon!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome overnight trip!
Stayed 1 night in Feb 2024
Response from Jacob F. - GSM on 12 Feb 2024
Dear Pam,Thank you so much for sharing these beautiful pictures of our property! We are so excited to hear that you enjoyed yourself during your brief overnight trip. We look forward to welcoming you back soon!

10/10 Excellent

George A

Stayed 1 night in Feb 2024
Response from Jacob F. - GSM on 12 Feb 2024
Dear George A,Thank you for the 10/10 rating of our hotel. We are happy you enjoyed yourself and some of our amenities while you were here. We hope to see you again next time you find yourself in Myrtle Beach.

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 9 Feb 2024
Dear thomas,Thank you so much for the 10/10 rating of our hotel. We truly enjoyed having you as a guest at our hotel and hope to see you again soon!

10/10 Excellent

Keanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the warm pool outside and the fire pit on the second deck. Overall stay was awesome
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Services Manager on 9 Feb 2024
Dear Keanna,Thank you so much for your positive feedback and for the 5/5 rating. We are glad to hear you enjoyed our amenities while you were here and we hope to see you again soon!

10/10 Excellent

Yaakov

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Services Manager on 9 Feb 2024
Dear Yaakov,Thank you for the 5/5 rating. We are ecstatic that you enjoyed yourself while staying at our hotel and hope to welcome you again soon!

10/10 Excellent

Quell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Service Manager on 7 Feb 2024
Dear Quell,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.

10/10 Excellent

Jean

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Service Manager on 5 Feb 2024
Dear JeanThank you for the 5 out of 5 rating of our hotel. We truly appreciate you staying with us and hope to see you back here again soon.

10/10 Excellent

Tammie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for the night - stayed on 19th floor Room was large and clean! Bathroom had plenty of light (unusual for a hotel), shower had amazing water pressure! Only 2 negatives: wish there had been a door creating a separate water closet area in the bathroom and a Keurig or espresso machine would have been nice! Overall-GREAT room! We will be back.
Stayed 1 night in Feb 2024
Response from Jacob F. - Guest Service Manager on 5 Feb 2024
Dear Tammie,Thank you so much for your feedback of our hotel. We will most definitely take your suggestions into consideration. We sure can't wait to see you back here sometime soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jacob F. - Guest Service Manager on 7 Feb 2024
Dear Lisa,Thank you so much for the perfect rating of our hotel. Your rating has been shared with our team and we look forward to welcoming you again soon.