Staff were friendly and helpful. Room was clean. I would recommended calling ahead if you are running late (says staff are available for check in until 9pm). We did have to knock and eventually call when we arrived after 8pm.
Towels were full of paint stains, grease stains, and holes, bathtub had brown stains in it, the bedspreads looked like someone used them for dropcloths to paint, and the sheets had stains.
Made reservation at 10 pm while travelling. Arrived at location to find a sign saying "no check in after 9 pm. Contacted customer service. They state reservation is nonrefundable. Drove to next exit. Took over an hour to find another hotel. Had to drive 32 miles the opposite direction. First and last time using hotel.com
The pool was not in use! Did not get the requested room for non smoking. Was sent another 25 miles away to another hotel and had to turn around and go back to the 1st hotel and tell them that was the hotel that I requested. The kept there in trance to the office locked up.
A little issue with the shower's water temperature, to stay warm. Other than that, everything was fine. The lady who runs the place was very kind and helpful.