Search Hotels Near Museum of the Gulf Coast, Port Arthur

"Dirty outside and inside the room, everything inside the rooms is old they need an upgrade, lady in the front was very kind no complaints about that but the hotel needs an upgrade because everything is old and dirty."

"The room was clean. "

"The room has cracks all over the walls. Staff was not available during a disturbance at 3 am. Elevator was out of service. You can tell the bathroom had mold on the ceiling they attempt to wipe away. Not sure how this place has high reviews. We will not be returning."

"BOTH of our tvs did not work. Despite them stating “someone” is coming out to fix it, no one came by on any day of our 3 night stay. They hand out a tip sheet noting no smoking within 25 feet of the building. The live-in manager smokes constantly right in front of the lobby door. There isn’t a moment when she is there that the lobby doesn’t smell like smoke. Upon our check in I asked her (to confirm) if this building was smoke free because I smell it. She stated yes and that she put out her cigarette when she saw us pull in. She is constantly smoking. The only reason that it wasnt too much of an issue is because besides the lobby, the building is open air. The dolly carts all have flat tires, her response was she already knew. They aren’t doing anything about that either. Other than stated above, the ease of coming in and out was nice, no issue with noise and staff was approachable. "

"Breakfast was okay. Gravy was cold. Disappointed in not being able to receive additional towels. Had 5 people staying in room but only received 3 towels. When asking for more were told they were in the wash. Booked room for 5 so thought would receive towels for 5."

"Yes the rooms were very clean and the breakfast was very good-"

"Bath tub finish looks like. what applied due to either cracks or blemished finish. Remote for TV did not respond to any selections. Ceiling fan did not work."

"The facility and room was okay but the staff was very friendly and helpful! "

"Everything was excellent. The rooms are very nice and clean."