Elevators were broken. Upon arrival paper signs everywhere alerting of this issue. Property was not very maintained leak stains in various places of the hotel. Room including bed and bathroom were clean which is most important to me. Good complimentary breakfast. Staff answered questions and check in and checkout was smooth.
I read that two weeks before my reservation that their elevator was in operable. I got there, and still there were signs on the door that the elevator was not working. They were professional enough to remove the charge, as I wasn’t climbing stairs.
This property seemed pretty new. Everyone was very friendly. Stores and a variety of places to eat were nearby along with a mall, Wal-Mart and Target. I will definitely return.
Hotel was centrally located for everything we did. The room was clean and quiet. The breakfast was okay. It consisted of a biscuit sandwich, fruit, juice, coffee, etc... Everything prepackaged. Staff was very attentive. We didn't use the pool so can't comment on that.
It was an overall good experience. The beds were comfortable and the room was clean. They also serve breakfast from 6 to 9 am. They serve your usual waffles, eggs, sausage or bacon. They also have yogurt, bagels, toast,etc. The receptionist was very nice and accomodating.
This is by far the best hotel experience I've had during all my trips to the Beaumont/Port Arthur area. The hotel staff was incredibly friendly, professional, and accommodating. My flight to Houston arrived hours earlier which meant arriving at the hotel three hours prior to check-in, the front desk staff had my room ready in minutes which was amazing. The hotel itself is very nice and modern. The rooms are huge, very clean, and very pretty. They have a small kitchen with a full fridge, stove, microwave, sink, plates, cutlery, etc...plus you can borrow other small appliances downstairs. This was a fantastic experience and I will definitely use this hotel from now on instead of the Marriott Courtyard or the Hilton.
เข้าพัก 2 คืน, ตุลาคม 2018
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Terry
13 ก.ย. 2018
Pleasant and efficient hotel stay
This hotel is simple and efficient.
Breakfast was good!
Hotel staff helpful
เข้าพัก 1 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Kathy
11 ก.ย. 2018
Just Right
Very comfortable and homey. Our first time in the area and it was very enjoyable.