Search Hotels Near Museum of Art & History, Lancaster

"There was hair on the bathroom floor when we checked in and tge darpet wasnt vacuumed well. The AC had a bad leak and the water leajed on to our clothes and shoes"

"I am beyond disappointed with my recent stay at this property. I booked my stay through Expedia, and unfortunately, what was advertised is not what I received. • False Advertising: The listing explicitly advertised a pool, which was a main factor in my decision to book here. Upon arrival, I found out there is no pool on the premises. • Booking Terms Ignored: My booking clearly stated that breakfast was included. However, the hotel staff refused to honor this, claiming that because I booked through a "third-party app," I wasn't eligible for breakfast. This is completely unacceptable; a hotel should honor the terms of the reservation regardless of the platform used. This property is being very deceptive with their listings. I would highly recommend double-checking everything before staying here, or better yet, booking elsewhere where the management actually respects their customers' reservations. Stay away and beware of these bait-and-switch tactics."

"All of our needs were met. The property was in excellent condition and appeared to be fairly new. We would stay there again for sure."

"The Room was nice and had a balcony. will stay there again "

"The manager Lizzie and the receptionist Josie were beyond helpful and did more than I had expected. I had made a mistake with my reservation and they helped me correct it entirely so thanks to them, I was able to sleep in peace."

"Great States!"

"Everything was great. Slight smell of Marijuana"

"Very nice ….everthing went great."

"Clean room and friendly staff."