The Hotel was dirty, rooms were poorly maintained and not clean at all, the corridor on the 10th floor smelled of Urine and so did our room, when we reported this, the staff came and sprayed air freshener, no one cleaned the smell just came back. The Hotel is very arrogant, they are greedy for money, even the manager has no customer service skills, they do not care about customers.
เข้าพัก 1 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Sakina
28 มี.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff is kind and helpful and location is ideal
เข้าพัก 5 คืน, มีนาคม 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Dilip
18 ก.พ. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
5 star rooms and awesome hot all inclusive breakfast.
This hotel is very comfortable and clean. The breakfast is okay, but the comfort of the room and the friendliness of the staff is impeccable. I enjoyed my stay here!
I had a wonderful experience with this hotel. My dad recently stayed here, and I am extremely grateful for the exceptional care and hospitality he received.
A very special mention to **Kunal and Anwar**, who went above and beyond to make sure my dad was comfortable and well taken care of. I had requested them to give him some extra care during his stay, and they truly exceeded my expectations. They made him feel so comfortable and at home, which meant a lot to me, especially since I was not there with him.
The room was excellent, the service was outstanding, and the entire experience was absolutely amazing. The warmth, kindness, and attention to detail from the staff made such a difference.
**Thank you, Kunal and Anwar, for taking such wonderful care of my dad.** Your kindness and genuine hospitality will always be remembered. ❤️
I highly recommend this hotel and would definitely choose it again for my family.
Located conveniently near Breach Candy Hospital. They have a wheel chair and an a large service elevator that can accommodate someone in wheelchair . Staff is helpful. Restaurant is in the Hotel and has good food at reasonable price. No alcohol allowed. Area is congested but a car can go all the way up to reception stairs.I have used it twice for my mother’s knee surgery at BC Hospital. They should have two room keys for each room.
Great stay in the middle of real Mumbai and convenient for all parts of the city. Unexpectedly lovely skyline view from a huge window too. Best shower in India!