"The location nd space was amazing…but it was the stellar staff that get the top notch accolades. They were all so friendly and helpful from the minute we arrived to the time we left. And not just doing little things, but things rarely done now. They happened to ask about our plans for the day and when they heard we had a full day travel trip they made us a goodie bag with treats and apples. I found everything about this stay to be wonderful and look forward to a return!"
"This hotel is modern, clean, a true home away from home for me. I enjoyed the decor, amenities, comfortable bed, and that it was centrally located within the city. I plan to stay here again in my next trip to Edinburgh."
"I couldn’t believe how beautiful this property is and the attention to detail was impeccable. Even the lounge area with cappuccino, latte, pastries, etc. were a pleasant surprise. It’s in the perfect location too, we walked everywhere without any problems."
"We enjoyed greatly our time at W. Very close to a mall, tons of dining options within walking distance. Sushisamba tasting menu was an excellent culinary experience. The 360 views from terrace of city are a must see. "
"The location of this property is amazing. Literal steps from the Royal Mile and a fantastic pub right next door. Rooms worked well and were clean, and the kitchen provided essentials for anything you’d need. Definitely recommend! "
"Our hotel room was huge, with 20 foot ceilings, big windows and a very large bathroom with a shower and separate soaker tub.
The property was close to pubs restaurants and the royal mile and castle.
Staff was friendly and the room was clean with complimentary water.
We loved the hotel and would stay again"
"This hotel was comfortable, quiet and convenient for our brief stay in Edinburgh. Breakfast was nice. I think the Staff needs to be more friendly and accommodating to guests. Nobody ever greeted us with a friendly smile or greeting. Despite this, the hotel suited our needs and was close to everything. "
"I loved everything about the hotel and staff! They greeted us with a warm smile and hello from the moment we arrived and every time they saw us throughout our stay. The hotel is so interesting, unique, beautifully decorated, and has great guest accommodations. They provided a hair dryer, iron and ironing board, towels, hand towels, wash cloths, robes, slippers, bar soap, body wash, shampoo, conditioner, body lotion, liquid hand soap, shower cap, razor, toothpaste and toothbrush, bottled water,...
"I liked this hotel very much. It is extremely well-located, the staff is very nice and responsive, and it has nice views of a park. The motel name is misleading. It is a hotel, not a motel, and very appealing. "
