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"due to the age of the property, very cold. poor wifi again possibly due to the age of the property. Staff very friendly and helpful"

"The room and facilities were great, and it was very close to where I wanted to be."

"The room was superb with great shower and bathroom. Restaurant & Bar had great food and excellent wines. Lovely staff also."

"It felt like home. A short walk to the bus depot gave me access to all surrounding sites, or an easy 25 minute walk to city centre. Tea and coffee, juice and bread on hand. Two friendly dogs that were all talk at first became friends during the first encounter."

"Room clean and a good size. Staff who I saw were all helpful and pleasant. Breakfast was varied and good."

"Very well run and friendly"

"Convenient, good food, and nice people."

"Room was bright and a good size, en-suite needed more light and the shower was fairly average! On the plus side, the restaurant was excellent, both evening meal and breakfast! service was was very friendly and attentive! Location was a bit too remote for my liking but would not rule out a return visit!"

"Outside areas were beautiful, a lovely long sweeping drive up to an impressive building with plenty of parking. , The reception and bar areas were nicely decorated, tidy and modern and were inviting. The pool area was ok, some jets not working but nice and warm and fairly large. 1 Sadly, some of the restaurant area was run down , a bit perfunctory & bland along with the food. We had an overpriced tasteless dinner & breakfast was awful, with long queues for a cooked breakfast which was not...

"Air conditioning was amazing. The staff were friendly, welcoming and helpful. Room was clean and the toiletries and drinks were a really nice touch. Breakfast was freshly cooked to order and delicious. Loved the stay and will definitely be returning."

"Property looks dated and in need of a modern upgrade. The hotel t is clean anc the staff was exceptionally good and helpful The location is great - near the Train Station and good restaurants. The breakfast was good and plentiful."

"The 2 bed cottage was lovely, thoughtful touches including treats and a basket for our dog. Breakfast was fabulous. Very friendly staff. Highly recommend! "

"This is our 2nd stay in this hotel, and once again, it was perfect for us! There has been a change in management since we were last here, and the current manager & partner were busy decorating the rooms. They have a lot to do, but are clearly working hard on it. They are friendly and welcoming. The chef there is fantastic! He is gradually changing the menu, but all the food we had was superb! Very good cooked breakfast, and the evening meal we had was excellent- try the Tandoori Lamb Chops,...

"Stayed one night . Reception staff really helpful . Staff in the dining area were good both in the evening dining and breakfast. Good choice for breakfast . Room was clean and the bathroom also. Parking at the hotel very convenient as we used the park and ride to Norwich town centre which was located close to the hotel . Overall very pleased with our stay ."

"There isn't anything I liked . The hotel was awful, staff unhelpful even after we complained. The manger was useless and unhelpful. The shower was broken bed side cabinet was also broken . Draw stuck out the side of bed . It would not close . I kept catching my leg on it . The headboard was dirty . The stairs was very steep. Not the best hotel. won't stay again . Meals was awful . The bar busy with only 1 member of staff and a pile of dirty glasses sitting on the bar . The manager was more...

"Had an enjoyable stay at the Plough,our room was lovely, clean and comfortable, bathroom was clean and the shower was excellent !! Sunday carvery was nice,plenty of good food and good value.Breakfast was ok maybe could do with a little improvement but the staff were excellent ,very attentive 👍"

"Great swim."