Not sure what was going on but pepole talegateing in parking lot lots of young kids in area and pool over crowed with them
Jeannette
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Cassie วันที่ 29 เม.ย. 2024
Hello Jeannette!Thank you for taking the time to tell us about your experience with us. We apologize for the noise and crowded public areas that you experienced during your time with us.
Staff was extremely friendly. Rooms looked updated.
Pam
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Jamie วันที่ 15 เม.ย. 2024
Thank you for taking the time to fill out our survey and glad you had a good experience with us. Hope you will choose to stay with us in the future.
10/10 ดีเลิศ
Sharon
เดินทางกับคู่รัก
28 มี.ค. 2024
Good breakfast. Near the great restaurant…Don Senoras
Sharon
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Cassie วันที่ 1 เม.ย. 2024
Thank you so much for taking the time to give us some feedback about your stay with us! It was a pleasure to have you stay with us and we look forward to seeing you again!
Thank you for staying with us and we greatly appreciate you taking time to leave us a survey. Hope you will return in the future. Thank you,Jamie GinterAssistant General Manager
6/10 พอใช้
Tammara
7 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The carpet was heavily soiled. The beds were very soft. Way too cushioned as my back hurt upon waking. The bathroom was clean and Vicky in housekeeping was amazing.
Tammara
เข้าพัก 7 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Cassie วันที่ 9 มี.ค. 2024
Thank you for taking the time to tell us about your experience. We use all feedback to better our property!
8/10 ดี
Kenneth
18 ก.พ. 2024
Kenneth
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Cassie วันที่ 9 มี.ค. 2024
Thank you for taking the time to tell us about your experience!
Employees at front desk were efficient and helpful with restaurant suggestions and help with Ref River Gorge information. The hotel was clean and our room comfortable. We used the clean, fully equipped fitness room and enjoyed breakfast both mornings with a variety of food choices.
Elizabeth
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Cassie วันที่ 31 ต.ค. 2023
Thank you so much for taking the time to tell us about your stay with us! It was great having you in house and we are happy to hear that you enjoyed your weekend trip!
When I took a shower my bare feet "bled" muddy water. This means the room rug was so soiled that my bare feet had become filthy duing the very few mintues I had been barefoot in the room. I've only ever seen this from hotels with outside hallways. I was shocked that the carpet could be so soiled. On the other hand, my room was perfectly quiet. It was away from the the highway but even on the highway side in the lobby and at breakfast etc it seemed perfectly quiet.
John
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Cassie วันที่ 23 ต.ค. 2023
Thank you, John for taking the time to tell us about your recent stay with us. Please know that we take all feedback seriously and use it to better our property for future stays. We apologize for any inconvenience that you experienced during your stay.
10/10 ดีเลิศ
Tricia Potts
เดินทางกับครอบครัว
7 ต.ค. 2023
Nice place to stay
Nice clean room, very spacious room
Tricia Potts
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Cassie วันที่ 10 ต.ค. 2023
Hello Tricia,Thank you for taking the time to give us some feedback!We hope to see you again in the future!
Carpet was dirty and room had strong oder of old cigarette smoke.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Cassie วันที่ 18 ก.ย. 2023
Hello!We are sorry that we missed the mark in your recent stay with us.We appreciate the feedback and would like to let you know that we take all feedback seriously and use it to better our facility.We hope you know this isn't our norm and we hope that you will give us the opportunity to show you this.Thank you,
8/10 ดี
Sara
7 ส.ค. 2023
Sara
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Cassie วันที่ 28 ส.ค. 2023
Thank you for taking the time to give us some feedback about your recent stay!
Thank you for taking the time to tell us about your recent stay with us. It was a pleasure to have you in house and we hope to see you again in the future.
Everything was as expected for my stay. The hotel was nice, the staff treated me well, and my room was clean.
It's out of Holiday Inns control, but the hotel is the only property on the street that is upkept. The other properties are in various stages of urban decay.
Michael
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cassie วันที่ 16 ก.ค. 2023
Good Morning Michael!Thank you for staying with us!We hope that we see you again on your future travels!
The shower in our room looks like it needs some work around the base and the shower door did not close tightly.
Sharon
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cassie วันที่ 11 ก.ค. 2023
Hello Sharon!Thank you for taking the time to tell us about your previous stay with us!We apologize for the inconvenience that you encountered!
8/10 ดี
Stacey
9 ก.ค. 2023
Stacey
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cassie วันที่ 21 ส.ค. 2023
Thank you for taking the time to tell us about your recent stay with us. It was a pleasure to have you in house and we hope to see you again in the future.
8/10 ดี
Michelle
7 ก.ค. 2023
Michelle
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cassie วันที่ 21 ส.ค. 2023
Thank you for taking the time to tell us about your recent stay with us. It was a pleasure to have you in house and we hope to see you again in the future.
8/10 ดี
Amanda
7 ก.ค. 2023
Amanda
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Cassie วันที่ 21 ส.ค. 2023
Thank you for taking the time to tell us about your recent stay with us. It was a pleasure to have you in house and we hope to see you again in the future.
Good Morning!Thank you for taking the time to tell us about your recent stay with us!We are happy to hear we made this a positive experience for you and we hope to see you again on future travels!
Good Morning!Thank you for taking the time to tell us about your recent stay with us!We are happy to hear we made this a positive experience for you and we hope to see you again on future travels!
Excellent experience! I would highly recommend this hotel. Staff was helpful. Room is very large and newly remodeled. We would definitely stay here again.
Denise
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Cassie วันที่ 20 มิ.ย. 2023
Hello!Thank you so much for staying with us! We appreciate you taking the time to give us some feedback!
Next to the highway, noise is crazy, cleaning is 0 (zero) on the bathroom with live bugs, only issues, breakfast good.
Carlos
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Cassie วันที่ 2 พ.ค. 2023
We are sorry to hear about the inconvenience that you encountered during your stay with us. We hope that you give us the opportunity to show you this isn't our norm.
The room was really clean. Wallpaper was peeling in the bathroom and the thermostat was sticking so it was either 63 or 78 in the room, nothing in between.
Heather
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Cassie วันที่ 24 เม.ย. 2023
I am sorry for the inconveniences that you encountered during your stay! We appreciate you choosing to stay with us.