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Highlander Hotel & Apartments

3.5 star property
Rejuvenate with restorative spa treatments or take a refreshing dip in the outdoor pool. Savor international flavors and relax with convenient amenities.

Choose dates to view prices

Located close to Mount Hagen General Hospital, Highlander Hotel & Apartments offers a tranquil retreat. Relax by the outdoor pool or unwind at Kings and Queens Beauty Salon, then enjoy international cuisine at Palmuri Restaurant. With free in-room WiFi, dry cleaning/laundry services, and a gift shop on site.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿4,779
฿5,257 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PGK 130.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately PGK 65 for adults and from PGK 65 for children
  • Rollaway bed fee: PGK 130.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Highlander Hotel & Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Highlander Hotel & Apartments?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Highlander Hotel & Apartments on 21 May 2026 start from ฿4,779, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Highlander Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Highlander Hotel & Apartments?

Self-parking is free at this property.

What time is check-in at Highlander Hotel & Apartments?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Highlander Hotel & Apartments?

Checkout is at 10 AM.

Does Highlander Hotel & Apartments provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Highlander Hotel & Apartments?

Some rate plans available at this hotel are all-inclusive.

Where is Highlander Hotel & Apartments located?

Situated in Mount Hagen, this spa hotel is within 1 mi (2 km) of Mount Hagen Market and Mount Hagen General Hospital. Kuk Swamp is 13.7 mi (22.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

4.6

Location

7.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 6 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

10/10 Excellent

Onella

Liked: Cleanliness, amenities, property conditions & facilities
Great staff overall , at the reception, especially Grace at the front office reception. Clean and accommodating
Stayed 1 night in Nov 2025
Verified

8/10 Good

AARON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly we wanted to stay in the Unit so we could use the cooking facility however there was no utensils in the kitchen. No spare bedding and needs a complete renovation in the whole 2 Bedroom unit we stayed in otherwise happy with dining experiences.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

John

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Its a beautiful hotel. The security and cleaners were very friendly. But the staff were very poor. Customer left waiting for long periods waiting to be served. That's what I experienced. There's opportunity for improvement.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ridvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Feb 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good price via expedia.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
The Highlander is a very secured hotel we felt very safe. The food they offered was very tasty. Everyone at the hotel was very helpful in taking care of our needs whether it be towels or extra dishes. Overall would recommend to anyone traveling to the area for the first time. As we did.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

TAKATERU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく、スタッフが親切で素晴らしい、ホスピタリティです。 マネージャーの対応は、五つ星クラス。
Stayed 1 night in May 2025
Verified

10/10 Excellent

Priestly

Liked: Cleanliness, staff & service, amenities
It quiet and safe.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

onella

Liked: Cleanliness, staff & service, property conditions & facilities
Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff. Will stay there again on our next visit
Stayed 1 night in Jan 2019
Verified

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities, room comfort
Le stanze sono spaziose, pulite e confortevoli. Ha un ristorante interno, con qualità del cibo discreta, il che torna molto comodo. Gli spazi esterni, a parte una veranda attaccata al ristorante, non sono un gran che. La piscina di adesso è quadrata, non come quella mostrata nelle foto. In genere, gli spazi esterni e comuni sono meno gradevoli di quello che fanno vedere le foto sul sito, mentre sulle camere non c’è niente da lamentarsi. Il prezzo mi è sembrato un po’ caro per quello che l’hotel offre, ma è anche vero che non ci sono molte alternative paragonabili, ed è piuttosto vicino al. Entro dell@ città.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Sam

Liked: Staff & service, property conditions & facilities, room comfort

Best accommodation in Mt Hagen

Pleasant hotel, nice staff, expensive dinning for its quality
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good hotel - extensive construction in progress

The Highlander is a secure hotel in Hagen with pool, restaurant, bar and outdoor patio. It is currently under significant reconstruction (not advertised) with large areas closed off and construction noise during the day. The restaurant is open as is the bar. The staff at the hotel were excellent however sadly for me the hotel failed to arrange pick-up from the airport when I arrived (we waited around 45 minutes after calling them up from the airport) although I have to say they were excellent in arranging an early non-routine departure when I left. When I arrived at the hotel they then didn't have the room I had pre-booked and proceeded to offer me an alternate room with a mattress on the floor for my fellow travellers to sleep on. So I then had to argue the case and eventually was given a room upgrade following my protest. All I can say is - hard work! Fellow travellers do consider alternative accommodation in Hagen while the construction is underway as it is clearly affecting the hotel's service.
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Juergen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mt. Hagen ist nur zum Festival sehenswert!

Das Hotel ist von einer hohen Mauer umgeben, auf der noch 10 elektrisch geladene Drähte übereinander gespannt sind. Also wie in einem Gefängnis. Ist aber in Mt. Hagen wohl erforderlich, da die Kriminalität sehr hoch ist. Man fühlt sich im Hotel aber sicher.
Verified

6/10 Okay

Mex

Disliked: Staff & service

Not much choice!

Very average service, checkout staff in particular.
Verified

4/10 Poor

Richard

Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Marcin

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HIROYUKI

Stayed 1 night in Jul 2025
Verified

6/10 Okay

Stefania

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jayson

Stayed 1 night in Jan 2025
Verified

8/10 Good

Michael

Stayed 1 night in Jul 2023