Country Houses in Morocco

"Reception was efficient and timely. The betting was poor. The bottom sheet was exposed and the duvet folded at the bottom, which means it’s not very hygienic. The bathroom was tiny and very difficult to navigate closing the door in order to use the toilet. The staff at the restaurant did not seem to know what they were doing and it was difficult to place our order"

"This hotel was the highlight of our trip to Casablanca. The staff were incredible nice and I’m so glad we stayed there. We didn’t use the pool, there was a sign on the lift staying it was not available due to some works being carried out"

"The staff and food were wonderful. We had a ton of fun at the water park and it was a wonderful way to start our trip."

"Lovely place to stay, very accessible to the city. We contacted the hotel prior to our stay and booked a transfer from the airport which worked really well & they also arranged the return transfer which took any stress out of the process. Breakfast good selection. Spa was good we had massages & hamam & the outdoor area was good to sit, relax & swim. Would recommend this Riad for your stay."

"Lovely few days stay here, great hotel with amazing Animation (activity) and catering teams who worked tirelessly. Cleaners did great job of the rooms with extra decorations and photography team were brilliant - special call out to Mohamed!!! What a great hotel."

"The position of the hotel is very good near of all commodities The personal is very helpful"

"I enjoyed my stay. Clean, affordable and conveniently close to public transportation, restaurants and corner stores."

"Very lovely place to stay"

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."