Family Suite, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Reviews of Spa Village Travel Inn

2.5 out of 5
Spa Village Travel Inn
304 Warialda Street, Moree, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 216 reviews" "
Rating 8 - Good. 79 out of 216 reviews" "
Rating 6 - Okay. 33 out of 216 reviews" "
Rating 4 - Poor. 15 out of 216 reviews" "
Rating 2 - Terrible. 6 out of 216 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Continental breakfast in dining room good. Shower has a very slippery base.
Stayed 1 night in Apr 2024
Response from Christine on 14 Apr 2024
Thank you for staying with us and the great review.

8/10 Good

Deidre, Anna Bay

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Christine on 14 Apr 2024
Thank you for the review. Hope to see you again.

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast
Stayed 1 night in Apr 2024
Response from Christine on 3 May 2024
Thank you for staying at Spa Village, we are glad you enjoyed the stay.

10/10 Excellent

Man Ha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxxxxxxx
Stayed 1 night in Mar 2024
Response from chris on 22 Mar 2024
Thank you, we are pleased you enjoyed your stay and look forward to seeing you next time.

4/10 Poor

Denise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was not welcoming. Too many signs in the unit; no cooking allowed in the unit when all we wanted to do was to cook a breakfast in a Sunbeam skillet for breakfast. Rubber mat to be placed in the bath tub at show time used by everyone.
Stayed 1 night in Feb 2024
Response from Christine on 2 Mar 2024
Thank you for the feedback, Rubber mat in the bathtub?

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was mostly clean, but had quite a few cobwebs inside. The lady on reception was helpful.
Stayed 1 night in Jan 2024
Response from Christine on 2 Mar 2024
Thank you for the feedback Melissa, we hope to see you again soon.

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service
Good overall for 1 night stay, bed was comfy, breakfast included was G pod.
Stayed 1 night in Jan 2024
Response from Christine on 2 Mar 2024
Thank you, Rhonda, for the feedback, we are glad you enjoyed your stay.

10/10 Excellent

Suellen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was fine .Lovely staff.Breakfast great.Whole place needs maintenance upgrade
Stayed 1 night in Jan 2024
Response from chris on 22 Mar 2024
Thank you SuellenWe are glad you enjoyed the stay.

6/10 Okay

Hristos

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Looks nice in the photos, but don't look too close on arrival. Rooms have just had a quick facelift, in a half done way, bathroom looks like a poorly done DIY job, with some cheap furniture in the room to fill the void. Nice to have hard floors in the room, compared with dirty old carpets, however the beds are on castor wheels. Single bed castors were broken, so when my son would sit down one end, bed almost flipped. Queen bed would slide around the room, and pillows fall down behind the bed as it moved. Staff were friendly, and made a late check in easy.
Stayed 2 nights in Jan 2024
Response from Christine on 2 Mar 2024
Thank you for the feedback.

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For an overnight working accommodation, convenient, quiet
Stayed 1 night in Jan 2024
Response from Christine on 2 Mar 2024
Thank you, Stephen for the feedback. We hope to see you again soon.

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here, we stayed with our three kids so I appreciated that it was two rooms. Clean, neat and central with plenty of dining options near by. We enjoyed the included breakfast and would definitely stay again in the future.
Stayed 1 night in Jan 2024
Response from Christine on 2 Mar 2024
Glad you enjoyed your stay, thank you for the feedback.We hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean easy to find and good for families
Stayed 1 night in Jan 2024
Response from Author on 17 Jan 2024
Thank you John, we hope to see you again soon.

10/10 Excellent

Khristien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christine on 19 Jan 2024
Thank you Khristien, for the great review. We look forward to seeing you again.

10/10 Excellent

Suellen

Stayed 1 night in Jan 2024
Response from Christine on 19 Jan 2024
Hi SuellenThank you, we are pleased you enjoyed your stay.

8/10 Good

Marea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Comfortable room, quiet and secure.
Stayed 1 night in Jan 2024
Response from Christine on 2 Mar 2024
Hi MareaThank you for the feedback, we hope to see you again soon.

10/10 Excellent

Duc Hung

Stayed 1 night in Dec 2023

2/10 Terrible

Nathalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty. The floor was not swept or mopped. The bath mat was filthy after walking from the room to the shower. The whole place looks like it is mid-renovation and they decided to lease it. The place has mismatched panels, three holes in the bathroom door, filthy cutlery draw, no cutlery. There was sand or dirt in the spare bed. The whole place made me feel dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Noisy neighbours a bit loud but otherwise ok
Stayed 3 nights in Nov 2023
Response from Christine on 24 Nov 2023
Hi MichaelSorry about the neighbours. Hope to see you next time you are in Moree

8/10 Good

Terry

Travelled with family
Liked: Amenities
It was very clean and tidy and the service was good
Stayed 1 night in Nov 2023
Response from Christine on 24 Nov 2023
Hi TerryPleased you enjoyed your stay and we look forward to seeing you again next time.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christine on 24 Nov 2023
Hi DarrenThank you for the great score. We hope to see you again next time.

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated motel
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
One star at the most
The hotel was a dingy dump. The service at the front desk was appalling, there was really none. Relatively clean, didn’t have the things at the hotel that were advertised on hotels. com. We spent an 1 1/2 hours looking for a better hotel to stay in to no avail. No garden view room or hot tub she looked at me as tho I was a bit silly and said they had never had those things.
Stayed 1 night in Sep 2023

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The positive-the room was quiet /clean and comfortable The lady in the office was lovely The negative- the motel advertises Foxtel but it didn’t work The motel advertises complementary breakfast But it was just cereal and juice All in all I still would stay again just for the peace and location
Stayed 1 night in Aug 2023

6/10 Okay

Nick

Stayed 1 night in Aug 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
May our stay easy and pleasant
Stayed 1 night in Aug 2023

6/10 Okay

Adrian

Liked: Amenities
I stayed for 8 nights and I had my room cleaned only once. Not very happy! Otherwise the property is okay. The room was good and probably recently renovated. I would recommend it for shorter stays.
Stayed 7 nights in Jul 2023

8/10 Good

Nick

Stayed 1 night in Jul 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Christine on 23 Jul 2023
Hi JohnThank you for your review, we will see you soon

6/10 Okay

John

Travelled with partner
Disappointing, door was hard to open, shower water went across the floor - curtain inadequate, step into bathroom was dangerous- raised edge at least 1 inch high no information folder
Stayed 1 night in Jul 2023

6/10 Okay

Geoffrey

Travelled with partner
Liked: Staff & service
Convenient to town but requires more thorough cleaning
Stayed 1 night in Jul 2023

8/10 Good

john

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff good sized rooms Excellent Mitsubishi inverter New renovated bath room Great customer service Showers and hot water excellent Breakfast toasts cereals and juices extremely high standard Our main light in the room didn't work And we requested some fork and spoons which we got great service great price and extremely safe place for short or long term stays
Stayed 1 night in Jul 2023
Response from Christine on 15 Jul 2023
Hi JohnThank you for staying at Spa Village, we appreciate your feedback and hope to see you again soon.Christine

6/10 Okay

Mohamad, Sydney

Business traveller
It was a clean hotel
Stayed 1 night in Jul 2023
Response from Christine on 15 Jul 2023
Hi MohamadThank you for the feedback, we hope to see you again.

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Jul 2023
Response from Christine on 15 Jul 2023
Thank you, Bob for the great score, we appreciate your review and hope to see you again soon.

10/10 Excellent

Kathy-jo, FELIXSTOW

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jun 2023
Response from Christine on 15 Jul 2023
Hi Kathy-joThank you for staying at Spa Village, we hope to see you again soon.

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service great bteakfast staff very helpfull
Stayed 1 night in Jun 2023
Response from Christine on 15 Jul 2023
Hi PeterThank you for staying at Spa Village. We hope to see you again soon.

10/10 Excellent

Lauren

Stayed 1 night in May 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, very clean
Stayed 2 nights in Apr 2023

10/10 Excellent

Thane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unbelievably helpfull very nice
Stayed 1 night in Apr 2023
Response from Christine on 20 Apr 2023
Thank you.We are glad you enjoyed your stay.

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Christine on 12 Apr 2023
Hi MohanThank you for the great review, we're pleased you enjoyed your stay

8/10 Good

Sonia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had everything we required for our overnight stay
Stayed 1 night in Apr 2023
Response from Christine on 12 Apr 2023
Hi SoniaGlad you enjoyed your stay and look forward to seeing you next time.

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on the bedding. Was woken in the night by a cockroach crawling on me in the bed!
Stayed 1 night in Mar 2023
Response from Christine on 1 Apr 2023
Hi CatherineSorry you didnt enjoy your stay, I will look into your complaints and rectify what I can.Kind RegardsChristine

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom sink had an issue with the plug. No teaspoons or plates cutlery. So no point having toaster!! Property was clean comfortable and the lady at check in was lovely
Stayed 1 night in Mar 2023
Response from chris on 17 Mar 2023
Hi TanyaThank you for the lovely review, we're glad you enjoyed your stay and look forward to seeing you next time you come this way.Kind RegardsChristine

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine for an overnight stay
Stayed 1 night in Jan 2023
Response from Christine on 20 Jan 2023
Hi StevenThank you for the great review, we are so pleased you enjoyed your stay with us.

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service
Not quite like the photos online No restaurant which is advertised. Smallish room for 3 of the 5 people we had, only 2 chairs and no space to sit. Air con struggled to cool room down - was particularly hot that day thou. Old room but bathroom appears to be recently renovated nicely. Staff lovely and accommodating. Overall expensive for the quality of the room but nice enough
Stayed 1 night in Jan 2023
Response from Christine on 20 Jan 2023
Hi DanielleThank you for the review. We hope to see you again soon

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom
Response from Christine on 20 Jan 2023
Hi GlenYes the bathrooms are really lovely, thank you.We hope to see you again soon

6/10 Okay

jeanette

Travelled with partner
Liked: Staff & service
No shade above pool on 37 degree day, restaurant not open for dinner, holes in the wall where they moved airconditioning to another wall but didnt patch up original holes. Bed comfy enough for 1 night stay.
Response from Christine on 20 Jan 2023
Hi JeanetteThank you for the review.We hope to see you next time.

4/10 Poor

david

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022