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Reviews of Grant Hall Hotel

3.5 out of 5
Grant Hall Hotel
401 Main Street North, Moose Jaw, SK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant is very expensive. The lounge didnt open until 5:00. There is a roof top mezzanine that they promote however it is only opened for booked events such as weddings. Also language barriers
Stayed 3 nights in May 2024
Response from Guest Services on 16 May 2024
Thank you Pam for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you again. Warmest Regards

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Dear Janine Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel. Rooms are clean and quiet. Staff are very pleasant. Food and atmosphere good. Great stay, will come back
Stayed 2 nights in May 2024
Response from Guest Services on 12 May 2024
Dear Brian, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Grant Hall is a beautifully restored property and the restaurant and lounge serve delicious food.
Stayed 1 night in Apr 2024
Response from Guest Services on 12 May 2024
Dear Terri, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel.
Stayed 1 night in May 2024
Response from Guest Services on 6 May 2024
Dear Patrick, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

SHEENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The decor was beautiful
Stayed 1 night in Apr 2024
Response from Guest Services on 6 May 2024
Dear Sheena, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Jeffrey, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking almost non existent
Stayed 1 night in Apr 2024
Response from Guest Services on 8 May 2024
Thank you Gene for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you again. Warmest Regards

10/10 Excellent

Bradley, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great price... would stay again!
Stayed 2 nights in Apr 2024
Response from Guest Services on 6 May 2024
Dear Bradley, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Austin

Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Austin, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Hanna

Travelled with group
Liked: Property conditions & facilities
The stay was awesome, it was just super hot in our room at night, we weren’t aware you could ask for a fan. I would just let people know at check in, that a fan is available apon request if needed.
Stayed 1 night in Apr 2024
Response from Guest Services on 29 Apr 2024
Thank you Hanna for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you again. Warmest Regards

10/10 Excellent

Noah

Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Noah, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Bruce, Hague

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. One suggestion would be to have end tables beside the couch. The TV is in a room separate from the bedroom and it would make it easier to watch if there was a place to set your cup, etc. Also, a smart TV that you could stream to would be nice (cable just doesn’t cut it anymore).
Stayed 2 nights in Apr 2024
Response from Guest Services on 29 Apr 2024
Thank you Bruce for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you again. Warmest Regards

10/10 Excellent

Judith

Travelled with family
We love the character of this hotel. The staff are so friendly and helpful and the food is to die for.
Stayed 3 nights in Apr 2024
Response from Guest Services on 28 Apr 2024
Dear Judith, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 29 Apr 2024
Dear Joseph, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Guest Services on 28 Apr 2024
Dear Eileen, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 28 Apr 2024
Dear Paul, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Dear Irene, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Iva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is wonderful that this beautiful old hotel has been looked after. We need to preserve more of our old buildings .
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Dear Iva, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

2/10 Terrible

Nancy

I cancelled this reservation on April 11 before we stayed that night .you need to talk to them.
Stayed 1 night in Apr 2024
Response from Guest Services on 8 May 2024
Thank you Nancy for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you again. Warmest Regards

8/10 Good

Gladys

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved cosy guestroom and very comp bed and bedding
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Gladys, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Gail

Liked: Cleanliness, amenities
It was clean and staff was excellent. The property was beautiful.
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Gail, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Trina

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Trina, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Don

Stayed 1 night in Apr 2024
Response from Guest Services on 7 May 2024
Dear Don, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Paula, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

2/10 Terrible

Brian

Stayed 1 night in Apr 2024
Response from Guest Services on 6 May 2024
Dear Brian, We are surprised by your comment. Do not hesitate to share with us any experiences you had in our hotel. Please reach out to us if you'd like to discuss your recent stay. Best wishes to you.

10/10 Excellent

Linda

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We chose this hotel because we had our figs with us. We were put on the 2nd floor and the area to take our fogs to the bathroom is a park about a 1/2 block away. I didn’t feel safe taking the fogs out alone at night. Most hotels have a grassy area on the premises.
Stayed 1 night in Apr 2024
Response from Guest Service on 11 Apr 2024
Dear Linda, Thank you for taking the time to write to us. First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests.We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Braeden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on 9 Apr 2024
Dear Braeden, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Grant hall and have been coming here for several years as we travel between Manitoba and Alberta. For the money, you can’t beat this level of luxury.
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear Jim, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
We got stuck in their elevator for almost 15 minutes. Staff didn't seem at all concerned even tho some of the people were visibly upset.
Stayed 1 night in Mar 2024
Response from Guest Services on 9 Apr 2024
Dear Lori, Thank you for taking the time to write to us. First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.

10/10 Excellent

kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is Moose Jaw’s hidden gem! The staff are nothing short than amazing - always super courteous, friendly and helpful. The restaurant is excellent and the architecture of the building is exquisite!
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear Kimberly, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great heritage hotel. It is nicely decorated. We enjoyed the lounge for live music.
Stayed 2 nights in Mar 2024
Response from Guest Services on 3 Apr 2024
Dear Karla, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Neil

Stayed 2 nights in Mar 2024
Response from Guest Services on 24 Apr 2024
Dear Neil, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very helpful staff.
Stayed 2 nights in Mar 2024
Response from Guest Services on 7 Apr 2024
Dear Catherine, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Apr 2024
Dear Jo-Ann, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Annie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The suite we stay in was extremely run down and the furniture had seen better day. The only lights in the suite was the bright ceiling light. The curtains in bedroom were see through and the whole night the street lights and noise from the street kept us awake. The bar , lounge is very nice, but unfortunately the bartender have no training. We order rhum and coke and old fashioned, and it’s not what we got… pretty basic drinks… Location is amazing! You can walk everywhere. Go check out the tunnels of Moose Jaw…extremely entertaining. Parking was easy. Maybe ask for a room on higher floors, away from street noise and lights. Also the foyer decor is pretty neat. We are glad we tried it after all.
Stayed 1 night in Mar 2024
Response from Guest Services on 9 Apr 2024
Dear Annie, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Martin, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 31 Mar 2024
Dear Martin, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

8/10 Good

Jase

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff where kindof wired.
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Apr 2024
Dear Jase, We are surprised by your comment. Do not hesitate to share with us any experiences you had in our hotel. Please reach out to us if you'd like to discuss your recent stay. Best wishes to you.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on 26 Mar 2024
Dear Carolyn, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Clayton

Stayed 2 nights in Mar 2024
Response from Guest Services on 14 Apr 2024
Dear Clayton, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and efficient check in staff
Stayed 1 night in Mar 2024
Response from Guest Services on 24 Mar 2024
Dear Lori, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear KellieThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautifully restored. We have had great service on our stays.
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear RobertThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Guest Services on 7 Apr 2024
Dear Stephen, Thank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear TThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and great location!
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Dear JenThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

6/10 Okay

Carmen

Travelled with partner
Liked: Staff & service
No Kleenex small room
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Apr 2024
Dear Carmen, Thank you for taking the time to write to us. First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.

8/10 Good

Sherri

Liked: Cleanliness
We were told we would be able to check in an hour early, which we were able to do but the housecleaning staff was still cleaning our room. The communication between house keeping and the front desk is lacking.
Stayed 2 nights in Feb 2024
Response from Guest Services on 19 Mar 2024
Thank you Sherri for having chosen the Grant Hall Hotel for your stay in Moose Jaw. We are committed to ensuring that our services meet the highest standards, and your comments are invaluable in helping us achieve that goal. We look forward to seeing you & giving us an opportunity to serve you again. Warmest Regards

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, comfortable beds, quiet.
Stayed 1 night in Feb 2024
Response from Guest Services on 16 Mar 2024
Dear KennethThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, wonderful rooms, great service!!
Stayed 1 night in Mar 2024
Response from Guest Services on 16 Mar 2024
Dear BradThank you very much for staying at the Grant Hall Hotel. We are delighted to learn that you enjoyed your stay. We certainly look forward to the pleasure of welcoming back o the Grant Hall Hotel with not too distant future.Yours sincerely