โรงแรมและที่พักในมอนต์โรส-เกนท์

"Rude staff"

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"The restaurant"

"Very nice facility. Great rooms. Great staff."

"Clean, well run, conveniently located and reasonably priced."

"Quiet, out of the hustle and bustle of the city. Nothing negative, pleasant staff, and no issues. All thoughts on the vacation. A short trip, so time not stressed over accommodations is a plus in itself."

"AC was good. No internet or tv. Breakfast did not look all that appetizing. Staff was nice and helpful."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care."

"Friendly staff, not the best motel but not the worst. My Tv remote didn’t work but that’s about my only complaint."

"Clean room, friendly staff, breakfast was fresh"

"Room was clean except for a huge stain on the bedsheet. The sheet was clean, but the stain was disturbing. Staff, especially in the morning were excellent. My husband and I flew in on a Wednesday night, and the shuttle picked the rest of my family up in the morning and brought them to the hotel. I would definitely stay here again if the stained sheet gets addressed."

"I checked in late in the evening and only stayed one night. The AGM checked me in, she was very kind and attentive even though it was so late. I had a king room on the first floor, it was clean and comfortable. Room service knocked an hour before checkout to see if I needed anything before heading out. Checkout was also smooth and the morning staff was just as kind as the night before. I slept past breakfast, so I can’t comment on the food selections. I would stay here again and recommend. "

"This was a very nice, quiet, clean hotel. The staff is amazing and helpful."

"Staff were friendly."

"Could use a little more inspection on bedding cleanliness and not really any prepared hot breakfast. But, staff was friendly and overall value was good for what you paid for."

"The room was very clean and quiet. The only problem I had was that I didn’t find the bed to be all that comfortable."

"The hair dryer didn’t work.the bathroom sink didn’t drain . No elevator"