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Hotel Victoria

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Luxury
4.5 star property
9.6

Exceptional

Romantic escape with stunning lake views

Perched high on a hill, this serene retreat offers breathtaking lake views and a romantic atmosphere reminiscent of classic films. Enjoy premium amenities like a seasonal outdoor pool, tennis courts, and individually furnished rooms with heated bathroom floors.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿11,871
฿12,905 total
includes taxes & fees
23 Jun - 24 Jun
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About this property

Hotel Victoria

  • Luxury family-friendly hotel near Chateau de Chillon
  • You can look forward to a free breakfast buffet, golfing on-site and a free daily manager's reception at Hotel Victoria. Adventurous travellers may like the fishing, ecotours and mountain biking at this hotel. Treat yourself to a deep-tissue massage or a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
  • Other perks include:
    • A seasonal outdoor pool and a children's pool
    • Free valet parking
    • Tennis courts, express check-out and babysitting (surcharge)
    • Concierge services, a banquet hall and luggage storage
  • Room features
  • All 53 individually furnished rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
  • More conveniences in all rooms include:
    • Changing tables, highchairs and baby baths
    • Bathrooms with heated floors and designer toiletries
    • Wardrobes/cupboards, separate sitting areas and a personal chef

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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9.2 out of 10, Wonderful, 1,002 reviews
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฿10,159 total
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 16

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night

Welcoming dogs and cats only

Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 100 per day.

Cots (infant beds) are available for CHF 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per day
  • Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from 01 May to 31 October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Hotel Victoria have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Victoria?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria on 23 Jun 2026 start from ฿11,871, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Victoria pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 30 per pet, per night.

How much is parking at Hotel Victoria?

Valet parking is free at this property.

What time is check-in at Hotel Victoria?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Victoria?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Victoria located?

This family-friendly Montreux hotel is located in the mountains, within 1 mi (2 km) of Gruyère Pays-d'Enhaut Regional Nature Park and Swiss National Audiovisual Museum. Chateau de Chillon and Montreux Christmas Market are also within 2 miles (3 km). Glion Station is only a 4-minute walk and Montreux Caux Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 50 reviews
Rating 8 - Good. 7 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Victoria is a great choice for a stay while visiting Montreux. We had a junior suite and the balcony view was spectacular. The restaurant has 5-star quality food and service. The hotel staff were fantastic. We would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed the second time in Hotel Victoria. What is amazing for me is the level of service and the attention to details. It is a classic 5 star service combined with the warm hospitality of the owner family. This mix and the beautiful setting is getting rare in the world of hospitality. Very worth to visit and I will come back again soon.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the view from the double doors in my room and its balcony, the comfortable bed, the silence between my room and others (I was only on floor 3 but it was very quiet), the grandeur of the hotel although it is almost like a slight pastiche of itself as some of it is a tiny bit jaded/faded. The carpet in my room and garishly tiled but classically designed bathroom are both approximately 40+ years old but I found really comforting as it reminded me of staying at my grandparents! I had dinner and it was absolutely impeccable Service and food and would highly recommend. The reception desk were very efficient and helpful. I loved staying here and would love to come back. Highly recommend.
Novelty bathroom tiles but lovely l’occitane products everywhere
Ample parking but also situated right above the train station in glion down the hill.
View from my balcony
Lovely view despite the fact I was in a single smaller room for one.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
WOW!! Stunning views, first class staff, gorgeous old-world luxury with all the modern convenience. Food was exceptional! This place is truly in another league, very special. We will remember our stay as the highlight of our trip.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

moyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very elegant hotel with long history historical story. Great service and spectacular Geneva lake view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Dr. Ken

Liked: Cleanliness, property conditions & facilities
Extraordinary property, unbelievable lake and mountain view with gorgeous grounds. Interior classically decorated with spacious well kept rooms. Staff was 110% whether front desk, dining, and room care. Relais & Chateau never disappoints for upscale frequent travelers. You won't want to leave!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view

The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel I have ever stayed in!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and view were amazing.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is performing a service and a quality which is nowadays hard to find
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Victoria is around a 3 minute walk from Glion station (cog train from Montreux train station which takes around 12 mins). Stunning views from our lakeside room. Room 3 has an interconnecting door to Room 2 and is not particularly well soundproofed. Due to health issues with our neighbour, little sleep was had on the first night. However, staff were able to move us to a different room for our second night which was appreciated. Hotel and restaurant were full on Christmas Eve. I was surprised to find a lot of young children in the restaurant and lounge running around. With hot plates coming out of the kitchen and elderly clientele with potential mobility issues, it made me nervous and was an accident waiting to happen. On my way out, a child slid past my feet on her belly head first, only stopping an inch or two away from a glass door. No effort as far as I could see that staff or parents were containing the situation. It felt a bit unruly given the fine dining experience at CHF 180 per person. I would have liked to have seen either some form of intervention from staff to remind parents to keep an eye on their children or for there to have been a limit of say, aged 12 and above in the restaurant. Having said all of that, I cannot fault the staff who were attentive, accommodating and friendly. The food was beautifully presented and tasted delicious. Overall, a lovely stay.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Howanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle hôtel,une vue incroyable Petit déjeuner extra et variés. L’ambiance de l’hôtel nous fait voyager. Merci à toute l’équipe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sven-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage des Hotels, Personal freundlich, großartiger Ausblick auf den See, sehr gutes Frühstück
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebe Familie Mittermeier…-es war ein wunderbarer und schöner Aufenthalt und es wird nicht der Letzte sein !es hat uns so gefallen-wir waren so begeistert! Danke viel Mals für das schöne Ambiente und alles was mit so einen wunderbaren Hotel und Ort zu tun hat! Herzlichste Grüsse Barbara Ruckstuhl und Thomas Bont
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kennen Sie dieses Gefühl, dass es doch so sein sollte, wie in den „alten Filmen“. So schön. So romantisch…. Hier erfüllt sich diese Sehnsucht, mit den Annehmlichkeiten der Moderne. Wir sind gerne eingetaucht.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley

Lovley hotel - just what you should expect at this end of the price range.
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ameer

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

PETRONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025