Find hotels in Monticello, NY from ฿3,476

"My kids had fun but overall we expected better. The staffing and service was poor and slow. A HUGE long waiting lin t check in with one person at front desk. Same for everything else. Water slide lines went slow and it was clear this was due to understaffing at the slides. All the eateries and cafe's seemed understaffed with huge waiting lines on what everyone knew was to be a busy week/weekend. Activities (high ropes course and arcade) and various eateries lacked signage so it was impossible to know when things opened. Signage was terrible at water park so you'd have no way to know what tube to take up what staircase to go on which slide. Our last day there, virtually all of the "pools" areas to play other than the big slides, were closed indefinitely so we did not get to enjoy 50% or more of the water park the last day, and no talk of partial refunds!"

"Hotel was dated but clean. Staff was friendly . The walls were thin, you could hear TV in next room. The connecting door to the next room was nailed shut and was unsightly. Breakfast was good with hot and cold choices. I don't know if was available 24 hours, but the coffee machine was on and accessible Everytime we checked."

"Convenient, well-"

"The hotel was very clean and modern, the staff was professional and friendly. They have lots of amenities -pool, gym, laundry access as free buffet breakfast. There is also a mini mall in walking distance to the hotel. "

"Great facility, excellent pool, but not enough seats. Air conditioner in the room was blowing 88F. No reaction from staff. Had to call everyone to get a replacement room. No overnight desk service. Found a hair in the food, disgusting. Parking is ok. No EV charger. Resort needs better management. "

"Very outdated. Women at the desk are nice "

"Both bed and sofa bed were very comfortable. The amenities were amazing and we really liked the bathroom’s heating system. The dome is very safe and comfortable despite the strong wind, cold, rain and snow. The checkout cleaning process is a little bit too much though. We appreciate we could find such a nice place to spend our holidays with our furry friend!"