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"Breakfast is great!"

"Used to be a great place. Staff was ok. Kim was awesome. During breakfast a teenage girl went to make waffles and the spout for the batter came off. Totally not the girls fault but the staff member sure made it seem that way. Internet was almost unusable. Locked out of room multiple times due to bad key? Every once in a while of leaving the room the electronic lock would beep about 7 times. Staff didn't know why. 2 TV remotes per room, one of which did nothing. Batteries on my...

"Clean room - door did not have a deadlock so we had to put the desk in front of it so no one broke in "

"What i expected. Been staying there for 20 years for fair and homeshows."

"Front staff very helpful"

"Clean, well maintained. Just 2 gripes: the breakfast buffet, which was fine in itself, only had all disposable plates, cups, and utensils. I know this is much easier for the hotel, but it does generate a lot of trash. Other complaint is that electric vehicle charging was listed as an amenity. Got there and was told it is tesla only. I asked if it was DC, a super charger, or not, and was just given a vague answer. The staff only seemed to have a vague awareness of electric car charging. It's not...

"Nice and close to Space Needle. "

"It was my first time flying away from my home in Tx and my stay was great. My room was very clean, at a cool (how I like it) temp and everything was pretty much walking distance. I was very happy with my stay"

"Rooms were clean, staff was very accommodating, the breakfast was more than we expected."

"One of the elevators well it was an operative and it took very long time for the other one to arrive"

"I spent a dreamy week in Seattle and stayed at the Sorrento after a local friend recommended it. I was so impressed. Gorgeous room, lovely staff (thanks Myles!) and the perfect location. Highly recommended!"

"It's in the perfect spot to explore the city. The beds were a little more firm than I'm use to. There was a small mixup with the room. but they quickly did what they could to fix the situation. I am booking a summer trip here again."

"Clean nice room with good price! The elevator isn't the best but otherwise everything is nice"

"Had to wait a bit to check in as we arrived right at 4pm. The lobby had lots of seating. Staff was always friendly and helpful. Everything was clean and neat. Location is great, lots of things within walking distance, including Pike Place Market. There’s plenty of parking in the garage, but not much up by the lobby. Would definitely go back"

"Love this place, it's usually our go to for Seattle stays. Every type of room is spacious, comfortable and feels luxurious, the staff is always welcoming, great service at the bar and with in-room dining plus 4 wonderful restaurant/café options on site, it can't be beat! Location is also absolute perfection. "

"For the price we paid, it was good enough. Location is great, 15 minutes' nice walk to the center of Seattle, the Aquarium, Pike Place Market, main tourist areas, and we felt safe. The amenities are outdated, there is no AC in the rooms, and we had to open the windows, but we didn't notice any loud noise. The hotel is very old, but well accommodated."

"My cruise ended at 7:30 a.m. Thought I’d be homeless til check in. Was so happy a room was ready at a hotel so conveniently located in downtown Seattle within walking distance of a lot of attractions. Customer service was excellent and so friendly. Would definitely recommend Hyatt hotels! "