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The Royal Shaza Suites

Property class: 2.5

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Free cooked-to-order breakfast, a swim-up bar and a poolside bar are just a few of the amenities provided at The Royal Shaza Suites. Active travellers can enjoy fitness classes at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, a manicure/pedicure or a body treatment. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

A living room with a sofa, a coffee table, and a view of the ocean through a glass door.

Deluxe Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Ocean View

A living room with a sofa, a coffee table, and a view of the ocean through a glass door.

Family Suite, 2 Bedrooms, Ocean View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms, Ocean View

Family Suite, 3 Bedrooms, Ocean View | Bathroom | Bathrobes, slippers, bidet, towels

Family Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Studio Suite, Ocean View

A modern hotel room with a large bed, a desk, a TV, and a bathroom.

Luxury Studio Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located on a private beach, The Royal Shaza Suites is in Shanzu, a neighbourhood in Mombasa. Two Tusks and Fort Jesus are local landmarks, and travellers looking to shop may want to visit Mtwapa Mall and City Mall. Travelling with kids? Consider Wild Waters and Mamba Village. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. Visit our Mombasa travel guide
Map
Beach Rd, Shanzu, Mombasa, Mombasa County

What's nearby

  • A sandy beach with a rocky overhang and calm waters.
    Bamburi Beach
    7 min drive - 3.3 km
  • Mombasa Go-Kart
    8 min drive - 4.1 km
  • Mtwapa Mall
    8 min drive - 5.2 km
  • Haller Park
    12 min drive - 7.3 km
  • City Mall
    14 min drive - 8.8 km

Getting around

  • Vipingo (VPG)
    34 min drive

Restaurants

  • Screenshot Lounge
    8 min drive
  • Second Cup
    11 min drive
  • Kingston Beach Lounge
    10 min drive
  • Tapas Cielo
    11 min drive
  • Jahazi grill
    17 min walk

About this property

The Royal Shaza Suites

  • Family-friendly hotel located in Shanzu
  • At The Royal Shaza Suites, you can look forward to free cooked-to-order breakfast, a swim-up bar and a poolside bar. Adventurous travellers may like the fitness classes at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, a manicure/pedicure or a body treatment. Enjoy a meal at the two on-site restaurants. In addition to a free daily manager's reception and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • Massage treatment rooms, a 24-hour front desk and meeting rooms
    • A lift, outdoor furniture and wedding services
  • Room features
  • All 93 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Highchairs, children's slippers and free infant beds
    • Bidets and shampoo
    • 43-inch flat-screen TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, separate sitting areas and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • High chair
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,776 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Meal delivery service
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January

Frequently asked questions

Does The Royal Shaza Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

Is The Royal Shaza Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Shaza Suites?

Self-parking is free at this property.

What time is check-in at The Royal Shaza Suites?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at The Royal Shaza Suites?

Checkout is at 10:00 AM.

Where is The Royal Shaza Suites located?

Nestled on the beach, this Shanzu hotel is 1.6 mi (2.5 km) from Bamburi Beach and 2.2 mi (3.5 km) from Mombasa Go-Kart. Haller Park and Mtwapa Mall are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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