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Reviews of Hilton Sandestin Beach Golf Resort & Spa

4 out of 5
Hilton Sandestin Beach Golf Resort & Spa
4000 S Sandestin Blvd, Miramar Beach, Miramar Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews" "
Rating 8 - Good. 199 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Unfortunately, the Hilton canceled my reservation. We found that out the moment we were checking in. NO ONE CONTACTED US!!!! We was told to try and find another none associated property across the highway... they acted like they were doing me a favor and saying they won't charger me cancelation fee when it was on them... everything was in poor taste considering THIS IS THE HILTON.... it was my wife Birthday and it was ruined... not even a offer on our next stay... SIMPLY CLASSLESS!!!!
Stayed 2 nights in May 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not be more accommodating Only ask was a heads up on chair and umbrella reservations prior day to beach day so you could have a chair in the AM
Stayed 4 nights in May 2024
Response from Angelina Covington, General Manager on 20 May 2024
Dear Michael, We are so pleased to know how accommodating our staff was during your visit. We look forward to your next five star stay with us at Hilton Sandestin Beach Golf Resort & Spa.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was great
Stayed 1 night in May 2024
Response from Angelina Covington, General Manager on 20 May 2024
Dear Chris,We are so pleased to know you had a great stay with us at Hilton Sandestin Beach Golf Resort & Spa! We hope you will choose to join us again soon.

6/10 Okay

Terri, Highlands Ranch

Travelled with partner
Food mediocre. Housekeeping almost non existent. Room cleaned at 5 pm one day and not at all the second. Called to at least get coffee pods for the next morning. Was told I could come down to the lobby. WHAT, I wanted coffee in my room in my robe. No one ever brought coffee pods😩 That’s a lot of money for not much service. Would not go back.
Stayed 3 nights in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay at the beach! Amenities are amazing. Food is great, love the pool area. Shuttles to take you to Baytown Wharf to shop and eat. Lots to do. Beach is perfect. You will not regret booking this resort! Serenity Soa on property is wonderful!! 3 restaurants on property as well.
Stayed 2 nights in May 2024

10/10 Excellent

Alvin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Great vacation for families traveling with kids. We ate at Sandcastle inside hotel 10/10.
Stayed 1 night in May 2024
Response from Angelina Covington, General Manager on 20 May 2024
Dear Alvin, We are so pleased to know everything about your stay was perfect! We look forward to welcoming you back again soon at Hilton Sandestin Beach Golf Resort & Spa.

8/10 Good

Pierrette L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve a king once we got there she say she upgraded us but it was 2 queen bed I was disappointed it about that
Stayed 5 nights in May 2024
Response from KVK on 9 May 2024
Hello Pierrette! Thanks for sharing your feedback with us. We are very sorry you were unhappy with your room you received during your stay. We appreciate your feedback and we will use it to improve going forward. Meantime, if you have any questions, please don't hesitate to reach out to us directly. Thanks!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton resort was quiet with exquisite views of the ocean. The outside hot tub was open until 11:00 giving us plenty of time to unwind when we got back from dinner and exploring. There are three pools with a bar located in the middle so we never felt crowded. Also servers around the pool to bring you drinks and food so you don’t have to leave the resort. Parking was convenient, housekeeping was extraordinary & staff was friendly and accommodating! We will be back, thank you Hilton resort and team! ☺️
Stayed 2 nights in May 2024

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this resort. I really liked everything that was available, even though we didn’t get to use the spa. The proximity to the beach was great as well. We ended up canceling all of our prior dinner reservations once we got onto the resort because there were so many better options! Seagar’s, Beachfront…all terrific restaurants. We will definitely be back!
Stayed 3 nights in May 2024
Response from KVK on 6 May 2024
Hey Terrance! Thanks so much for leaving your feedback for us. We're glad you enjoyed our restaurants! We hope to see you again soon!

8/10 Good

heather, Douglasville

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from KVK on 6 May 2024
Hello Heather! We're so happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from KVK on 29 Apr 2024
Hello Carl! Thanks so much for sharing your experience with us! We hope to see you again soon!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from KVK on 29 Apr 2024
Hi Don! We appreciate you taking the time to share your feedback with us. We hope we see you again soon!

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from KVK on 27 Apr 2024
Hello Rosa! Thank you so much for sharing your experience with us! We hope to see you again soon!

10/10 Excellent

Monica, Mount Sterling

Stayed 6 nights in Apr 2024
Response from Angelina Covington, General Manager on 20 May 2024
Thank you Monica for the kind rating! We hope to welcome you back again soon at Hilton Sandestin Beach Golf Resort & Spa.

8/10 Good

Matthew James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that room was not ready when we arrived at 4:45 after a long day of travel. Otherwise really enjoyed our stay!
Stayed 2 nights in Apr 2024
Response from KVK on 23 Apr 2024
Hello Matthew! Thanks for sharing your experience with us. We're sorry your room wasn't ready when you arrived, but glad to hear your stay was great!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Apr 2024
Response from KVK on 23 Apr 2024
Hi Tom! We're glad you think we're a great place! We hope to see you again soon!

10/10 Excellent

Delores Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2024
Response from KVK on 23 Apr 2024
Hello Delores! Thank you so much for sharing your feedback with us! We're so happy you enjoyed your stay!

10/10 Excellent

Josefina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024
Response from KVK on 23 Apr 2024
Hello Josefina! Thank you so much for your feedback! We're so happy to hear you enjoyed your stay with us!

10/10 Excellent

Thu Le Anh, GRETNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Apr 2024
Response from KVK on 20 Apr 2024
Thank you so much for your response! We're so happy you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront resort on a gorgeous white-sand clean beach. Big swimming pools. Excellent staff, very good food. A solidly built hotel so rooms are quiet. Very nice Golf & Tennis available to hotel guests for a reasonable fee.
Stayed 5 nights in Apr 2024
Response from KVK on 19 Apr 2024
Hi Stephanie! Thank you so much for sharing your experience with us. We're so happy you enjoyed your stay with us!

8/10 Good

Veronica

Stayed 3 nights in Apr 2024
Response from KVK on 6 May 2024
Hello Veronica! Thank you so much for leaving your feedback! We're so thrilled to hear you enjoyed your stay with us!

10/10 Excellent

Wayne

Stayed 2 nights in Apr 2024
Response from KVK on 6 May 2024
Hi Wayne! Thanks so much for sharing your experience with us! We're so happy you enjoyed your stay!

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We have not stayed at this property in 10 years. We loved the updated rooms and view of the beach. The chairs and umbrellas were easy to rent. Many dining options with good food. My son loved all of the pools and proximity to the beach. Very family friendly. Overall we had a wonderful experience and will be back.
Stayed 4 nights in Apr 2024
Response from KVK on 16 Apr 2024
Hello Megan! Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Shalonda, Baton Rouge

Stayed 3 nights in Apr 2024
Response from KVK on 6 May 2024
Hello Shalonda! Thank you so much for leaving your feedback for us! We really hope to see you again soon!

10/10 Excellent

Brittany, LaGrange

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this vacation and did not run into nothing we disliked
Stayed 3 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great way to spend spring break and this Hilton Hotel did not disappoint! From checking in Crystal the manager was wonderful and welcoming and showed me our room. The place was so clean, with a variety eateries and 4 indoor pools. Ample self parking space but it’s not free. Daily charge added to your bill. The best part was the view from our room and being able to walk easily to the beach. The white sands and clear water just like the pictures was beautiful! This was so nice and would love to visit again. You will not be disappointed!
Stayed 3 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

8/10 Good

Sirichan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

4/10 Poor

Paula, Fairfax

Stayed 3 nights in Mar 2024
Response from KVK on 29 Apr 2024
Hello Paula. Thank you for sharing your experience with us. We're very sorry you didn't enjoy your stay with us. We would love to hear more regarding your stay. Please reach out to us directly and we'd be happy to address any issues you may have had.

6/10 Okay

Linda

Stayed 2 nights in Apr 2024
Response from KVK on 29 Apr 2024
Hello Linda, thank you so much for taking the time to share your feedback with us. We're sorry to hear that we didn't meet your expectations. We would love to hear more about your experience. Please feel free to reach out to the hotel directly and we will be happy to address your concerns.

6/10 Okay

Marcus

Travelled with family
They did not clean my room the whole time we were on vacation. I had to ask for towels n can rhey sweep my room. Theh charged me for food and i paid in cash. The guy in the restaurant was rude had us waiting an hour for appetizer and another 30 min for pizza when asked him about it he said do you want it or not.
Stayed 3 nights in Apr 2024
Response from KVK on 16 Apr 2024
Hello Marcus. We're very sorry for the issues you experienced during your stay with us. We appreciate your feedback and will share this with our management team to improve going forward. Please let us know if there's anything else we can do for you. Thanks.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front property, ocean view.
Stayed 5 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

8/10 Good

Terri

Liked: Property conditions & facilities
Beautiful beach views. Don’t book through Expedia for this hotel - says beach view and hotel gave me parking lot view until I challenged it.
Stayed 2 nights in Apr 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Todra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quiet spot for kids and adults
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Curtis

Travelled with family
Everything was good we had a couple small issues that were taken care of right away. Overall everything was good.
Stayed 4 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very family friendly, staff was nice and helpful. Bed was very uncomfortable
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Hello Kelly, we're very sorry you we did not meet your expectations during your stay with us. We'd like to hear more about your stay and what we could have done better. Please feel free to reach out to us directly to share your experience. Thanks.

10/10 Excellent

Mariza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during Spring break and the room was comfortable and front desk staff was very accommodating. We asked to extend our stay and extra night and had to book through Expedia (after checking periodically since it was sold out) - once I got a room for an additional night - the Hilton was able to accommodate us in the same room back to back and made the process easy. Access to beach was great and dining options were good. About a 30 min drive to Destin Harbor to rent a pontoon to Crab Island and within 10 min to outlet shopping and restaurants. It was great to stay at a resort that had easy access to both the beach and pool on-site.
Stayed 4 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Aric

Stayed 4 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Staci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility and room was clean.
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Manya, van nuys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gorgeous and great view
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place we stay in San Destin. Beautiful resort on the beach. Restaurants are amazing. Spa is wonderful. And shuttle takes you over to Baytown wharf. All in one.
Stayed 2 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The room we were in was very quiet. The view was amazing from the balcony. The beach was very beautiful and the sand was very soft. It was a bit cold outside and it would've been great if the outdoor pools were warmed up. The indoor pool was incredible along with the jacuzzi. The staff was very nice and attentive.
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful atmosphere
Stayed 3 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family favorite for sure. Thank you.
Stayed 2 nights in Mar 2024
Response from KVK on 16 Apr 2024
Thank you for staying with us! We really appreciate your feedback!

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from KVK on 16 Apr 2024
Hello Jacquelyn! Thanks so much for sharing your experience with us! We hope to see you again soon!