I enjoyed my stay at this hotel the staff was great, the hotel itself was great, the pool area, and jacuzzi was great. The pool is 2-4 ft deep with a slide so ideally for the little ones.
I liked how the room was clean and the staff was extra nice the whole experience was wonderful will recommend. I didnt like that some off the stuff need work, the pool is peeling paint. .what would make me come back is when you remodeled the pool.
I had to wait over 10 mins to be checked in. I was calling the front desk and pushing the door bell thing repeatedly. The entryway to the hotel was beautiful but gave off a false pretense for the rest of the hotel. I had to go to the back of the hotel which was super sketchy. The room smelled, the room looked like it needed a makeover really bad, it was difficult to get the shower started. Wouldn’t recommend. Also, no one was at the front desk in the morning to tell me where the free breakfast was…
Poop on the walls, lock broken outside security doors we were told don’t work, ceiling tiles sagging, we decided to leave within 5 minutes of walking in the door, would not let us change rooms rude staff!
Dead mouse in the hallway, live cockroaches in the room bathroom. They were more worried about the dead mouse than the live cockroaches. We did not get the handicapped accessible room we needed for the first of the night we stayed and then they at least moved us to an accessible room after the first night, but the 2nd and further nights we were moved to an accessible room later on. Even the accessible room was not really accessible as you could not get a wheelchair between the end of the bed and the cabinet. We ended leaving days early due to the condition of the property. The swimming pool also looked really disgusting. Never again!
The whole hotel was dirty; they allow guests to drink alcohol and wander drunk in the hallways and at the hotel entrances. The computer center doesn't work, and the buffet is bad—eggs are served only on Saturdays, Sundays feature nothing but sausages, and the rest of the week it's just pancakes. The front desk staff is always on break; a terrible experience.
Lesson learned. This was a bed and shower nothing more. I was a bit concerned that my automobile would not be there when I got up in the morning. There was NOONE at the front counter to check in, or check out.