เพนท์เฮาส์สำหรับครอบครัว | วิวจากห้องพัก

รีวิว โลเวลล์อินน์

3 out of 5
โลเวลล์อินน์
102 north 2nd Street, Stillwater, MN

รีวิว

8.8

ดีเลิศ

คะแนน 10 - ดีเลิศ 224 จาก 392 รีวิว" "
คะแนน 8 - ดี 113 จาก 392 รีวิว" "
คะแนน 6 - พอใช้ 40 จาก 392 รีวิว" "
คะแนน 4 - แย่ 11 จาก 392 รีวิว" "
คะแนน 2 - แย่มาก 4 จาก 392 รีวิว" "

9.2/10

ความสะอาด

9.4/10

พนักงานและบริการ

8.0/10

สิ่งอำนวยความสะดวก

8.6/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.4/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

keith

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
close to town and the history of the Lowell Inn
เข้าพัก 1 คืน, เมษายน 2024

10/10 ดีเลิศ

Lisa

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice room, friendly staff, clean!
เข้าพัก 1 คืน, เมษายน 2024

8/10 ดี

Sarah, Ham Lake

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful, historic property conveniently located to many delicious restaurants and great shopping
เข้าพัก 1 คืน, มีนาคม 2024

10/10 ดีเลิศ

Ashley Nicole

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024

10/10 ดีเลิศ

SHANNON

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Went on an overnight girls trip and the accommodations were perfect. Very nice older hotel. Worth the stay.
เข้าพัก 1 คืน, มีนาคม 2024

10/10 ดีเลิศ

Carol

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024

10/10 ดีเลิศ

ผู้เข้าพักจริง

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Alex วันที่ 19 ก.พ. 2024
Thank you for taking the time to rate your recent stay at the Lowell Inn. We are delighted to see that you had an exceptional experience during your time with us, reflected in your perfect score of 10 out of 10.We strive to provide all our guests with memorable stays, and your satisfaction is our top priority. If there are any specific aspects of your visit that stood out to you or if there's anything we can do to further enhance your future stays with us, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back to the Lowell Inn soon for another outstanding stay.We do appreciate your business

10/10 ดีเลิศ

teri

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Alex วันที่ 29 ม.ค. 2024
Teri,Thank you so much for taking the time to leave a 10/10 rating for your recent experience at the Lowell Inn!.We are delighted to hear that you had a fantastic stay with us.Your positive feedback is greatly appreciated, and it's our pleasure to have contributed to your enjoyable experience. If there's anything specific that stood out to you or if you have any suggestions for how we can make your next visit even better, we'd love to hear it.We look forward to welcoming you back to the Lowell Inn in the future. If you have any questions or requests in the meantime, please don't hesitate to reach out.

10/10 ดีเลิศ

Richard

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Lisa วันที่ 14 ม.ค. 2024
Hi Richard:Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your visit. We look forward to seeing you again.

10/10 ดีเลิศ

Willem

เดินทางกับครอบครัว, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Alex วันที่ 8 ม.ค. 2024
Willem,We sincerely appreciate you taking the time to rate your experience at Lowell Inn with a perfect 5 out of 5. Your positive feedback is incredibly valuable to us, even though you didn't leave specific comments.We are thrilled to know that you had a great stay with us. If there are any specific aspects of your visit that stood out or if you have any suggestions for improvement, we would love to hear more from you.Thank you once again for choosing Lowell Inn. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.

8/10 ดี

Ashley

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
My husband and I had a fun time staying here however, don’t book a stay here if you’re a light sleeper. There is a lot of people who enjoy the night life and it is NOT quiet. The rooms are not soundproof either, so if you’re like us and have some belligerent drunk neighbors who want to yell at each other at 1am, you’ll hear it all.
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Alex วันที่ 8 ม.ค. 2024
Ashley,Thank you for taking the time to share your experience at Lowell Inn. We are delighted to hear that you and your husband had a fun time during your stay with us. Your positive feedback is appreciated, and we are grateful for your understanding regarding the unique situation you encountered.We sincerely apologize for any inconvenience caused by the noise disturbance from other guests during your visit. While such instances are indeed rare at our establishment, we recognize the impact they can have on the overall experience of our guests.Please be assured that we are continually working to enhance our guest experience, including exploring additional measures to minimize noise disruptions. We value your feedback, as it helps us identify areas for improvement and implement necessary changes.If you ever plan to stay with us again, we will do our best to ensure a quieter and more enjoyable experience for you. Your comfort and satisfaction are of utmost importance to us.Once again, thank you for choosing Lowell Inn, and we hope to have the opportunity to welcome you back for a more serene stay in the future.

10/10 ดีเลิศ

Scott

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Birthday
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Lisa วันที่ 16 ธ.ค. 2023
Hi Scott: Thank you for taking the time to review your stay with us. We are very happy to hear that you enjoyed your stay. We hope to see you again.Happy Holidays!

10/10 ดีเลิศ

Bill

เดินทางกับครอบครัว
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Lisa วันที่ 16 ธ.ค. 2023
Hi Bill: Thank you for taking the time to review your stay. We are so happy to hear that you enjoyed yor time with us. We hope to see you again.Happy Holidays!

2/10 แย่มาก

James

Beautiful hotel, but literally the worst bed I have ever slept in at a hotel ever.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Alex วันที่ 8 ม.ค. 2024
James,Thank you for taking the time to share your feedback about your recent stay at Lowell Inn. We appreciate your honesty and are glad to hear that you found the hotel to be beautiful. However, we sincerely apologize for the inconvenience you experienced with the bed, and we appreciate your patience as we address this matter.We want to assure you that we take guest comfort seriously, and your feedback has been invaluable in helping us make necessary improvements. We've already taken action by replacing the mattress to ensure a more restful night's sleep for our future guests.We understand how crucial a comfortable bed is for a pleasant hotel experience, and we are genuinely sorry that we fell short of your expectations in this regard. We hope that you might consider giving us another chance in the future to provide you with the exceptional stay that you deserve.Thank you once again for your valuable feedback. If you have any further concerns or if there's anything else we can do to make amends, please don't hesitate to reach out to us directly.

10/10 ดีเลิศ

Nicole

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Alex วันที่ 13 พ.ย. 2023
Nicole, Thank you for choosing the Lowell Inn for your recent stay! We are delighted to hear that you had a wonderful experience. We appreciate your 5-star rating and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay, feel free to share it with us.

10/10 ดีเลิศ

Cynthia

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Comfy with charm
It was very clean and comfortable. I loved the comfortable mattress and historic charm offered with modern conveniences. The staff was very welcoming and knowledgeable. I was left wondering why this place was so much less expensive than the other hotels I have stayed at before.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Alex วันที่ 9 พ.ย. 2023
Dear Cynthia,Thank you so much for taking the time to share your experience at the Lowell Inn. We're thrilled to hear that you found our establishment exceptionally clean and comfortable. It's great to know that you enjoyed the combination of a comfortable mattress and the historic charm complemented by modern conveniences.Our team takes pride in being welcoming and knowledgeable, ensuring our guests feel at home and have all the information they need. Regarding the pricing, we strive to offer excellent value without compromising on quality. We're delighted to have provided you with a memorable stay that exceeded your expectations.We appreciate your kind words and look forward to welcoming you back to the Lowell Inn on your future visits.Best regards,

6/10 พอใช้

doug

เข้าพัก 2 คืน, ตุลาคม 2023

8/10 ดี

Tawnya, Farmington

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Unique stay
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Alex วันที่ 20 ต.ค. 2023
Tawnya,Thank you for choosing to stay with us at the Lowell Inn, and for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear that you had a unique experience during your stay.Warm regards,

4/10 แย่

LuAnn

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Punkin festival
No hotel parking, just public lot. Band in hotel played until 11:00 and it was loud on the second floor.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Alex วันที่ 20 ต.ค. 2023
LuAnn,We sincerely appreciate your feedback regarding your recent stay at the Lowell Inn, and we apologize for the inconveniences you experienced during your visit.We understand that the lack of on-site parking may have posed a challenge for you, and we'd like to provide some context to the situation. The Lowell Inn used to have its own private parking ramp; however, due to changes in the law, something known as eminent domain allowed the government to expropriate our land, resulting in the loss of our private parking facility. Since then, we have established an agreement with the city that allows our guests to park in a public parking ramp. We also validate parking for our guests. However, we acknowledge that it's a first-come, first-serve system, and we are unable to guarantee parking spaces, especially during busy events like the festival that was held that day in Stillwater.It's worth noting that the time you chose for your stay coincided with one of the busiest days of the year, thanks to the local festival. On these occasions, the town receives thousands of visitors from various locations, making parking even more challenging. We are continually working to provide solutions for parking during such high-demand times.We are particularly grateful that you brought the issue of noise from the hotel band to our attention. We apologize for any disturbance you experienced during your stay. There was a wedding in the Lowell Inn Banquet Center, and they have a DJ playing music for the event, however they are notified to keep the volume a certain level to avoid disturbing our hotel guest. Unfortunately, we have no record of any complaint the day of the event otherwise it would have been stopped right there. We are so sorry this affected your comfort. We will certainly take your feedback into consideration to ensure a more peaceful atmosphere for our guests.We truly value your feedback and hope you understand that we're committed to improving our services and the overall guest experience. We sincerely hope you'll consider staying with us again in the future, perhaps during a quieter time when we can provide you with a more peaceful and convenient experience.Thank you for choosing the Lowell Inn, and we appreciate your understanding.

10/10 ดีเลิศ

Samantha

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Lisa วันที่ 15 ต.ค. 2023
Hi Samantha:Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your visit.We look forward to seeing you again soon.

10/10 ดีเลิศ

Donna

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Historical site. Friendly service, very clean, walkable to everything we wanted to do. Excellent all around!
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Lisa วันที่ 12 ต.ค. 2023
Hi Donna:Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay.We look forward to seeing you again.

8/10 ดี

David

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Lisa วันที่ 10 ต.ค. 2023
Hi David: Thank you for taking the time to send us a review of your stay. We are happy to hear you enjoyed your visit.We look forward to seeing you again.

10/10 ดีเลิศ

Melissa

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 9 พ.ย. 2023
Melissa,Thank you for taking the time to rate your experience at the Lowell Inn with 5 out of 5 stars.We appreciate your positive feedback and are delighted to know that you had a great stay. If you ever have specific comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back for another excellent stay.

10/10 ดีเลิศ

Frank

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The Lowell Inn is a lovely 1927 hotel, charming in every detail. Second time we've stayed here, and we'll be back again. Each room is different, so you'll find a style/period you love (this time we picked a more-or-less rococo style suite). The front-desk personnel were friendly and genuine, and breakfast the next morning was excellent (thick toast, homemade jam, fluffy eggs, monster slices of bacon). Be warned that there's no convenient elevator (you have to go to the city parking garage to find one — that works, but it's a bit of a walk. There are quite a few charming places to stay in and around Stillwater, but this will be our home whenever we visit.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 27 ก.ย. 2023
Frank,Thank you so much for taking the time to share your wonderful experience at the Lowell Inn! It's clear that you have a deep appreciation for the charm and character of this historic hotel, and we're delighted to hear that you've chosen to return for a second stay.The Lowell Inn's unique rooms and their diverse styles from different periods offer a delightful opportunity for guests to find something that resonates with their taste. Your choice of the rococo style suite sounds like a perfect match for your preferences.We're glad to hear that the front-desk personnel were friendly and genuine. Excellent breakfasts can truly set the tone for a great day, and it sounds like the Lowell Inn delivered with its thick toast, homemade jam, fluffy eggs, and generous slices of bacon.We appreciate your feedback regarding the elevator situation. While it might require a bit of a walk to the city parking garage, it's good to know that this option is available for guests who may need it. The charm and comfort of the Lowell Inn certainly seem to outweigh this inconvenience for you.It's wonderful to hear that you consider the Lowell Inn your home away from home in Stillwater. We can't wait to welcome you back on your next visit. Thank you for the 5 out of 5 rating, and we look forward to creating more memorable experiences for you in the future!

8/10 ดี

Marguerite

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 27 ก.ย. 2023
Marguerite,Thank you for taking the time to leave us a rating of 8 out of 10 after your recent stay at the Lowell Inn. Your feedback is important to us, even if you didn't leave any specific comments.We are pleased to see that you had a positive overall experience, and we hope that you enjoyed your time with us. If there are any specific aspects of your stay that you would like to discuss or provide feedback on, please feel free to reach out to us. We are always looking for ways to improve and enhance our guests' experiences.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back to the Lowell Inn in the future. If there is anything we can do to make your next stay even better, please don't hesitate to let us know.Once again, thank you for choosing the Lowell Inn, and we look forward to hosting you again.

10/10 ดีเลิศ

Megan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Honeymoon Suite
Our stay was amazing! Such a beautiful hotel! Very nice quiet stay.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 27 ก.ย. 2023
Megan,Thank you so much for taking the time to share your feedback about your recent stay at the Lowell Inn hotel. We are thrilled to hear that you had an amazing experience and that you found our hotel to be beautiful.Our team strives to provide a tranquil and comfortable environment for all our guests, and we're delighted that you had a very nice and quiet stay during your visit.Your kind words and perfect rating mean a lot to us, and they serve as motivation for us to continue delivering exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back to the Lowell Inn hotel in the near future.If you have any further comments or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Your satisfaction is our priority.Once again, thank you for choosing the Lowell Inn hotel for your stay. We look forward to hosting you again soon!

10/10 ดีเลิศ

Rick

เดินทางกับคู่รัก
Great adventure
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 25 ก.ย. 2023
Thank you for taking the time to rate your recent stay at the Lowell Inn with a perfect score of 5 out of 5! We're delighted to hear that you had a wonderful experience during your visit.Guest satisfaction is our top priority, and we're thrilled to know that we met your expectations. If you ever have any specific feedback or suggestions in the future, please don't hesitate to share them with us. Your input helps us continue to provide exceptional service.We hope to have the pleasure of hosting you again at the Lowell Inn. Thank you for choosing us for your stay, and we look forward to welcoming you back in the future!"

10/10 ดีเลิศ

Laurie

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 25 ก.ย. 2023
"Thank you so much for taking the time to rate your experience at the Lowell Inn. We're delighted to see that you rated us a perfect 10 out of 10! Your satisfaction is important to us, and we're thrilled that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back to the Lowell Inn in the future. If you ever have any specific feedback or suggestions, please don't hesitate to share them with us. Your input helps us continue to provide outstanding service. Thank you once again for choosing the Lowell Inn. We look forward to hosting you again soon!"

8/10 ดี

david

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Lisa วันที่ 22 ก.ย. 2023
Hi David:Thank you for taking the time to send us a review of your stay. We are very happy to hear that you enjoyed your time with us.We hope to see you again at some future date.

10/10 ดีเลิศ

ALIREZA

ชื่นชอบ: พนักงานและบริการ
Nice experience
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 20 ก.ย. 2023
AlirezaThank you for taking the time to give us a 5 out of 5 rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay at the Lowell Inn.Your satisfaction is our top priority, and we're delighted to know that you enjoyed your time with us. If you ever have any specific comments or suggestions in the future, please don't hesitate to share them with us. We're always eager to make your next visit even better.Once again, thank you for choosing the Lowell Inn, and we look forward to welcoming you back in the near future.

10/10 ดีเลิศ

Desirae

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Lisa วันที่ 19 ก.ย. 2023
Hi Desirae:Thank you for taking the time to review your stay. We are very happy to hear that you enjoyed your time with us. We look forward to visiting us again soon.

6/10 พอใช้

Jim

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Lisa วันที่ 9 ก.ย. 2023
Hi Jim:Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your visit.We hope to see you again soon.

8/10 ดี

Matthew

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good
การตอบกลับจาก Lisa วันที่ 9 ก.ย. 2023
Hi Matthew:Thank you for taking the time to review your stay. We are so happy to hear that you enjoyed your visit with us.We hope to see you again soon.

6/10 พอใช้

Katherine

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I think for the price of the rooms the INN is in need of some updating. I also did not find the staff very friendly, and I did not like the fact that there is not a bar and only fondue is offered for dinner.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Alex วันที่ 7 ก.ย. 2023
Dear Katherine,Thank you for taking the time to share your feedback regarding your recent stay at the Lowell Inn. We truly appreciate your input as it helps us improve our services and better meet our guests' expectations.First and foremost, we'd like to clarify that the Lowell Inn is a historic hotel with a rich heritage. We take pride in preserving its unique charm and character, which includes maintaining its historic ambiance. While we understand that some guests may prefer more modern accommodations, we hope that you can appreciate the historical significance and atmosphere of our establishment.Regarding your comment about the lack of a bar and dinner options, we want to clarify that we have never advertised or offered a bar service or a full dinner menu. The Lowell Inn is known for its cozy and intimate atmosphere, and our dining options are intentionally limited to provide guests with a unique culinary experience, such as our fondue offerings.We regret to hear that you did not find our staff very friendly during your stay. We take guest service seriously, and your feedback is important to us. We will address this issue with our team to ensure that all our guests receive the warm and welcoming service they deserve.Once again, thank you for sharing your thoughts with us. We hope that you will consider staying with us again in the future and that you will have a chance to explore and appreciate the historic charm of the Lowell Inn.If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact us directly. We value your feedback and are committed to making improvements where needed.Warm regards,

10/10 ดีเลิศ

Dion

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice and clean
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Lisa วันที่ 5 ก.ย. 2023
Hi Dion:Thank you for taking the time to send us a review of your stay. We are so happy to hear that you enjoyed your stay.We hope to see you at again and some future date.

10/10 ดีเลิศ

Hanson

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Lisa วันที่ 2 ก.ย. 2023
Thank you for taking the time to review your stay. We are so happy to hear that you enjoyed your time with us. We hope you will come and stay with us again soon.

10/10 ดีเลิศ

Ottar

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful hotel with such an interesting history. Loved how the old is kept up to date. Quiet and great beds, I actually slept!
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 1 ก.ย. 2023
Ottar,Thank you for your fantastic 5 out of 5 review and for choosing the Lowell Inn for your stay. We're absolutely delighted to hear that you found our hotel beautiful and appreciated the rich history that it holds. Preserving our historical charm while ensuring modern comfort is something we take great pride in.We're also thrilled to hear that you had a peaceful and restful night's sleep in our comfortable beds. Your comfort and satisfaction are our top priorities, and it's wonderful to know that you enjoyed a good night's rest during your stay.Once again, thank you for your kind words and for taking the time to share your positive experience. We hope to have the pleasure of welcoming you back to the Lowell Inn in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,

10/10 ดีเลิศ

Darrin

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Such a great, unique, place to stay! Loved it! Love Stillwater! Will be back for sure!
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 1 ก.ย. 2023
Dear Darrin,Thank you for your wonderful review and for choosing the Lowell Inn for your stay in Stillwater! We're thrilled to hear that you had such a great and unique experience with us.Your enthusiasm and love for Stillwater are truly appreciated, and we can't wait to welcome you back on your next visit. It's guests like you who make our efforts worthwhile, and we look forward to providing you with another exceptional stay.If there's anything specific, you'd like to see or experience on your next visit, please don't hesitate to let us know. We're here to make your stay even more memorable.Once again, thank you for your kind words, and we can't wait to host you again in the future!Warm regards,

6/10 พอใช้

Karen

ไม่ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 30 ส.ค. 2023
Dear Karen,Thank you for choosing the Lowell Inn for your recent stay and for taking the time to share your feedback by leaving a rating of 3 out of 5. We appreciate your decision to stay with us.While we're glad you chose our hotel, we also recognize that there might have been aspects of your stay that could have been improved. We value all guest feedback, as it helps us understand how we can better serve our guests in the future.If there are specific areas you feel we could enhance or any suggestions you'd like to share, please don't hesitate to reach out to us. Your insights are valuable as we continually strive to provide a comfortable and enjoyable experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

8/10 ดี

Allison

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Lisa วันที่ 29 ส.ค. 2023
Hi Allison:Thank you for taking the time to send a review of your stay. We are happy to see that you enjoyed your time with us. We hope to see you again at some future date.

6/10 พอใช้

Elizabeth

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The entryway smelled old and stale, carpeted hallways smelled old and stale. The ventilation was poor, especially in the hallways. The building needs a major remodel/update. The room was clean, small. The ice machine was broken, the coffee machine was located on second floor and offered a terrible brew; the decaf was crystals in a packet. Few to no amenities for such a pricey stay. No coffee/tea maker in room. The room was small. The place needs a major restoration.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 30 ส.ค. 2023
We appreciate you taking the time to share your feedback about your recent stay at the Lowell Inn Hotel. We apologize for any inconvenience you experienced during your visit.We're sorry to hear that the entryway and carpeted hallways did not meet your expectations in terms of freshness. Your comments regarding ventilation have been noted, as we continuously strive to improve the overall comfort of our guests.We're glad to hear that your room was clean; however, we apologize for the inconvenience caused by the broken ice machine and the subpar coffee options. We will address these issues with our maintenance and housekeeping teams to ensure a better experience for future guests.Your comments about the lack of amenities and the absence of a coffee/tea maker in the room have been duly taken into consideration as we evaluate ways to enhance our guests' stay. We understand the importance of providing a comfortable and well-equipped environment.We truly value your input, and we are committed to using your feedback to guide our efforts in making necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future, should you choose to give us another chance to provide you with a better experience.Thank you once again for sharing your thoughts with us.

6/10 พอใช้

Jodi

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Great location but not convenient for disabled
Great location in downtown Stillwater. Rooms were clean but there was a faint odor. This is not a convenient hotel for people with different abilities. 1) The elevator was broken and had been for some time based on conversation with front desk. My spouse uses a scooter. We had to traverse the parking deck to navigate between 2nd floor and 1st floor. 2) Also our room was not in the original part of the hotel...those rooms were really nice but not handicap accessible. 3) Our room was above the banquet center and at night could hear party music below.
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 16 ส.ค. 2023
Thank you for sharing your thoughts about your recent stay at the Lowell Inn. We truly appreciate your feedback and take your comments seriously as they help us enhance our services.We're glad to hear that you enjoyed our prime downtown Stillwater location and found our rooms to be clean. However, we apologize for any inconvenience you experienced due to the faint odor in the room. We'll certainly investigate this matter to ensure a more pleasant atmosphere for our guests.We understand that your experience was impacted by the City of Stillwater’s broken elevator, and we sincerely apologize for the challenges you faced. Your concerns are valid, and we are actively working to address this issue promptly. Please understand that as a historic hotel, we have certain legal limitations that affect the changes we can make, but we are committed to finding solutions that improve accessibility within these boundaries.Regarding room accessibility, we appreciate your understanding of the unique limitations we face as a historic property. Preserving the character and heritage of the Lowell Inn is important to us, and we are continuously exploring ways to enhance accessibility while honoring the historical nature of our establishment.Thank you again for sharing your feedback. We hope that you will consider giving us another opportunity to provide you with an improved experience during your next visit to Stillwater. If you have any further suggestions or concerns, please feel free to reach out to us directly. Your satisfaction is our priority.Warm regards,

6/10 พอใช้

Patrick

Musty
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 16 ส.ค. 2023
Thank you for sharing your feedback regarding your recent stay at the Lowell Inn. We appreciate your comments and apologize for any inconvenience you experienced during your time with us.We're sorry to hear that you found the room to be musty. Maintaining a fresh and comfortable environment for our guests is of utmost importance, and we will certainly address this concern to ensure a more pleasant experience for future visits.We value your input and are committed to continuous improvement. We hope to have the opportunity to welcome you back and provide you with an enhanced stay that meets your expectations.Thank you again for choosing the Lowell Inn. Your satisfaction is important to us.Best regards,

10/10 ดีเลิศ

Judi

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Lisa วันที่ 8 ส.ค. 2023
Hi Judi:Thank you for taking the time to submit your review. We are happy to hear that you enjoyed your stay. We look forward to seeing again at some future date.

10/10 ดีเลิศ

Grace

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 7 ส.ค. 2023
Grace,Thank you for taking the time to review the Lowell Inn Hotel. We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and exceed our guests' expectations. We hope to welcome you back again in the near future.

10/10 ดีเลิศ

Gayle L

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Alex วันที่ 4 ส.ค. 2023
Gayle, Thank you very much for taking the time lo leave us your review.We want to express our sincere appreciation for your excellent rating and for choosing to stay at the Lowell Inn.We take great pride in providing exceptional service, comfortable accommodations, and a memorable experience to all our guests. It is truly rewarding to know that our efforts have met your expectations.Thank again you for sharing your feedback, and we look forward to welcoming you back for another outstanding stay at the Lowell Inn Hotel.

8/10 ดี

Sarah

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Historic Hotel in Stillwater
The hotel's description of being historic is certainly accurate, however, it could use some forms of updating here and there. I wouldn't want them to update the hotel to be 20th century modern, but some things getting updated wouldn't be the worst thing for this hotel. They didn't provide shampoo AND conditioner, they had conditioning shampoo, so having nicer complementary toiletries would go a long way in addition to new towels. The air conditioning worked fine in our room, but the TV did not - we could only get 1 channel. We were in town for a wedding so that wasn't important, but little things like this make a difference. We also noticed that the pricing for hotels over a wedding weekend tripled and the elevator was broken to the car garage next door, so it would have been nice to carry luggage/wedding things to our car via an elevator. This hotel is fine if you are there during the week (paying regular rates) and you enjoy historic/quaint hotels.
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Alex Rojas วันที่ 2 ส.ค. 2023
Dear Sarah,I hope this message finds you well. I am writing on behalf of the Lowell Inn Hotel to sincerely apologize for the inconveniences you experienced during your recent stay with us. Your feedback is invaluable to us as it helps us identify areas for improvement, and we are truly sorry for falling short of your expectations.Firstly, we would like to express our regret for the oversight in providing shampoo and conditioner during your stay. This was indeed an unfortunate oversight from our housekeeping department, and we take full responsibility for the inconvenience caused. We understand the importance of having these essential amenities available, and we will be taking immediate steps to rectify this issue so that all guests are provided with the proper toiletries in their rooms.Regarding the elevator situation, we must clarify that the elevator to the city parking ramp is indeed not under our control as it is managed by the city authorities. However, we deeply understand the inconvenience this may have caused you while carrying your luggage and wedding items. We apologize for any distress this may have caused and appreciate your understanding.We have taken note of your comments regarding the historic charm of the hotel and the need for some updates. Please rest assured that we are continually striving to strike the perfect balance between preserving the hotel's historical charm and ensuring our facilities meet the modern-day expectations of our guests. Your feedback helps guide our renovation plans, and we will be exploring ways to enhance various aspects of the hotel to offer an even better experience to all our valued guests.Regarding the TV channel’s availability, we are sorry to hear about the inconvenience. Technical issues are unfortunate but can occur, and we will have our maintenance team investigate and resolve this matter promptly. Thank you for bringing it to our attention.Finally, we understand your concerns about the pricing for wedding weekends. We acknowledge that pricing adjustments during peak times can be frustrating, and while we do our best to remain competitive, fluctuations in demand can lead to variations in rates. We will take your comments into account as we review our pricing strategies.Once again, we extend our deepest apologies for any discomfort you experienced during your stay. Your satisfaction is of utmost importance to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future. If you plan to visit the area again, please do not hesitate to reach out to me personally, and I will ensure that your reservation is handled with utmost care.Thank you for choosing the Lowell Inn Hotel, and we genuinely appreciate your feedback as it helps us grow and improve.Sincerely

8/10 ดี

Darla

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Alex วันที่ 27 ก.ค. 2023
Thank you for choosing the Lowell Inn Hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. Your feedback is valuable to us, and we appreciate your rating of 8 out of 10. We strive to continually improve our services and amenities to ensure the best possible guest experience. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back on your next visit to the area. Have a wonderful day!

10/10 ดีเลิศ

Mark

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Alex วันที่ 24 ก.ค. 2023
Mark,Thank you so much for choosing Lowell Inn for your recent stay, and for taking the time to leave us a wonderful 5-star rating! We're thrilled to know that you had a fantastic experience with us.Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your visit. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to Lowell Inn soon for another exceptional stay!

6/10 พอใช้

Mary

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Alex วันที่ 16 ส.ค. 2023
Thank you for choosing the Lowell Inn. We appreciate your visit and hope you had a pleasant stay.If you have any specific feedback or comments about your experience, please don't hesitate to share them with us. Your input helps us improve our services and ensure a better stay for all our guests. We hope to have the opportunity to welcome you back in the future