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Reviews of Towneplace Suites By Marriott Minneapolis Eden Prairie

2.5 out of 5
Towneplace Suites By Marriott Minneapolis Eden Prairie
11588 Leona Rd, Eden Prairie, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 688 reviews" "
Rating 8 - Good. 217 out of 688 reviews" "
Rating 6 - Okay. 61 out of 688 reviews" "
Rating 4 - Poor. 25 out of 688 reviews" "
Rating 2 - Terrible. 21 out of 688 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was decent and a good size but could not easily find the door to go to check in. There were no signs on the exterior walls. We drove around the entire establishment and even went to the Marriott next door and they gave us directions. At check in I asked for parking advice any was told to park anywhere. I asked if I should drive to the other side and he said it doesn’t matter. Well, there were no doors on the other side and we parked near one of the doors and found when we entered, the elevator was on the far end of the building.
Stayed 1 night in Apr 2024

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady that checked me in was amazing. I walked in there alone, and as a woman that can be intimidating. The front desk clerk kept all of my personal information private, and she didn’t say my room number aloud, which is a rare thing but truly appreciated. Our room was perfect. Clean, organized and spacious. The bed was so comfortable as well! This was our first time staying at TownePlace and we will definitely be back! Our check out process was just as easy. The gentleman that assisted me was very friendly, and efficient in checking us out of our room all while minting a conversation. If I could rate the service here 10 stars, I would! **the only downside we would even mention is probably the way you can here everything through the walls and the ceiling, other than that it’s not a big deal if you are spending most of your time out of your room.
Stayed 4 nights in Apr 2024

4/10 Poor

Suresh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They seem to have creaky floors so even if you walk softly, the downstairs neighbors would complain. It was so frustrating to get calls from the front desk every day asking us to "keep it down". We have teenage kids so no one was running around but they kept insisting that we were. We couldn't not walk. Furthermore, there were bugs (beetles) coming out of corners through out our stay. I wouldn't stay there again.
Stayed 4 nights in Apr 2024

6/10 Okay

Kaley, Indianapolis

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The toilet in our room 306 overflowed every time we flushed. I asked 2x for someone to come and fix it and was told they didn't have anyone that could come to our room. I had to get extra towels both nights we stayed to clean the floor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Stayed 2 nights in Mar 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice kitchenette room. Easy access to everything.
Stayed 5 nights in Mar 2024

10/10 Excellent

vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 7 nights in Mar 2024

10/10 Excellent

Donnas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff very helpful with family needs
Stayed 2 nights in Mar 2024

10/10 Excellent

judy

Travelled with partner
Super clean. Quiet. Comfortable. Friendly staff. Will book again in the future.
Stayed 14 nights in Mar 2024

10/10 Excellent

Alyssa

Stayed 1 night in Mar 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Could hear the people upstairs running back and forth until midnight.
Stayed 2 nights in Mar 2024

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Anthony

Liked: Staff & service
Decent hotel, staff were friendly. You can definitely hear your neighbors. We had to move rooms 1st night because of the people above us. Staff was accommodating though.
Stayed 3 nights in Mar 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2023

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

8/10 Good

Emily

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient to get something to eat or go do some shopping. Rooms are a little dated and could use some maintenance on things but the cleanliness of the room was good and the bed was comfortable and it was nice and quite.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon, Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility, rooms are large and well equipped, the staff were all friendly and helpful. Very close to everything we needed. Breakfast was well stocked with a wide variety of choices. I enjoyed the micro wave selections for food available in the lobby, because that first night I didn't want to go out, so it was nice to have that option for purchase. I would absolutely stay again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really appreciated the two bedrooms at an affordable price.
Stayed 1 night in Jan 2024

10/10 Excellent

Alec

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Pleasant and professional staff.
Stayed 1 night in Jan 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping centers not tobfar from the outlet mall. Nice quiet and relaxing experience. Friendly staff and housekeeping is great.
Stayed 7 nights in Jan 2024

10/10 Excellent

Andrey

Stayed 1 night in Dec 2023

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a 2 bedroom suite and it was wonderful. The beds were comfortable and the room was quiet. The ladies behind the desk were very helpful. The breakfast was outstanding- not a continental breakfast but offered hot choices like waffles, eggs and sausage and oatmeal.
Stayed 1 night in Jan 2024

10/10 Excellent

Misael

Stayed 9 nights in Dec 2023

10/10 Excellent

Jane, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations and breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

NAVRAJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 6 nights in Dec 2023

10/10 Excellent

Monico, Crookston

Stayed 1 night in Dec 2023

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Location was exceptional, walking distance to several restaurants. Breakfast has great choices
Stayed 3 nights in Dec 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service
Staff weren’t as helpful as I expected. Failed to tell me that my room was located at the other building (first time being at this location).
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for a place has it I like it quite
Stayed 7 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Kathy

Stayed 1 night in Dec 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast choices!
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 1 night in Oct 2023

2/10 Terrible

Briana

Stayed 2 nights in Sep 2023

10/10 Excellent

Stephany

Stayed 2 nights in Sep 2023

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip approved!
Really impressed with the hotel breakfast, extremely kind staff, and large room. I was impressed to find the hotel lobby/kitchen area had been renovated and looked newer than the online photos. The room itself was slightly dated but still felt very cozy and clean. We really made use of the kitchen and the living space, great for a group of 4 girls. The wifi was spotty in the room though and one night the hallway smelled strongly of cigarettes but the hotel said there was nothing they could do about it to help. Loved the location - Target was a 1 minute drive away, lots of food options, and close to a freeway. All in all, had an amazing stay.
Stayed 7 nights in Aug 2023

6/10 Okay

Esmah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Definitely not worth the price. I have been in a lot nicer places and more affordable.
Stayed 1 night in Sep 2023

6/10 Okay

Karly

Disliked: Staff & service
No thermostat in room.
Stayed 1 night in Aug 2023

8/10 Good

John, Grafton

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Melania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

anna

Ok
Stayed 2 nights in Aug 2023

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a difficult time finding the main door to check in. We had to call the hotel to find it. Also, there were two different buildings, which was very confusing.
Stayed 1 night in Aug 2023

6/10 Okay

LaBoay

Travelled with family
Liked: Cleanliness
For the past 2 days A large group of people have gathered outside the hotel. Stayed up till 4am. We were not able to sleep because of the load noise 😒
Stayed 2 nights in Jul 2023