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"Great location to historic town of Matthews. Older hotel, but well maintained and updated. Friendly staff especially Cheryl for breakfast service."

"It was quiet and clean, breakfast was what you would expect from a hotel. Staff was helpful. The only weird part we had was they cleaned our room between our first night and second night and never gave us new towels. Sadly we didn’t notice until the morning when we went to shower and didn’t have time to call down and wait."

"Sometimes there’s a foul smell but not lasting, I like this place and it’s for your good to check where the odor comes from"

"The elevator did not work the entire time we were there (5 days). After speaking with the elevator repairman, he said that the building was struck by lighting 2 years ago and the elevator has been off and on ever since. They don’t tell the guests that prior to checking in which is absurd. My mother in law could not go up the stairs so we had to switch to a first floor. The first floor room had a horrible chemical smell so they had to move her back to the second floor. I saw many semi...

"The best staff!! Helpful, polite, compassionate, and made everything easy during our stay. After traveling the world, I felt the staff was one of the best with customer service I have experienced"

"Good breakfast and parking"

"This is a great property. I didn't get an accessible room this time and probably chose wrong. The space to navigate the room with my adult son in an electric wheelchair was tight with 2 queens. Other than that, no complaints."

"Staff was great however the first room we had my son found a roach on the floor and we where given another immediately."

"Awesome all around stay."

"Clean room ac alittle loud and the side doors you can only go out not come in but place was clean not noisy"

"Attempted to double charge me"

"Na"

"Overall great"

"I arrived and my room was not fully cleaned due pubic hairs and feces on my bed. Thank goodness it was a Queen room where I could use the other bed."

"Please do better with your breakfast options. Biscuits and gravy and potatoes everyday can be a make or break deal for future visitors."

"Pool is closed. AC was off in the room. Took hours to cool it down"

"One of the worst hotel stays I’ve ever experienced! Though my stay was only one night, my family and I were extremely uncomfortable staying in this “run-down”hotel. I will avoid this location and possibly others within this chain at all costs!"

"That was a very place to stay I would recommend it to anyone"

"Clean!"

"Room was very nice but noisy being right by the elevator. Breakfast was great. Loved the ice cold milk."