Wasn’t told that the swimming pool was for over 16s only even if accompanied by an adult. Wasn’t told this even though my 9 year old is clearly under 16. Otherwise
Initial room was unsuitable for our needs, as booked, but thanks to Natalia whose professional outlook actually found a suitable room, our stay was enjoyable although breakfast prices were beyond our budget so we ate offsite . The only thing was was missing in our room was an information booklet regarding site facilities, menus, local amenities etc. and more importantly tv instructions.
Rooms too small and dated, room key system dated and noisy. No air conditioning in any rooms, and window hardly opened, it was very stuffy. And no air conditioning throughout any building including dining room.
Rooms too far and dark with lack of lifts available.
Staff not helpful, did not guide us to our room.
Breakfast lack of working areas, ie tea and coffee machines, too long queues and food choices not great. Ran out of food and told will take 15 minutes before food was available again.
The bath and high shower head fixed, need to replace for walk in shower cubicle for us seniors who find it difficult to get in the bath with no rails to hold onto
Basic but clean. Breakfast was very good. No air-con and window only opened a little.
Only overhead shower in bath so impossible to shower without wetting hair. (No shower caps)
Staff were friendly and helpful. Rooms were basic, but clean. Large bathroom with bath and good shower. Room was cleaned well each morning. Some drawers had dust and hair when we arrived.
Plenty of options for breakfast.
Carpet in hallway near room had strong smell of damp.
Would have been nice if the health centre stayed open longer than 8pm on Saturday.
Simon
เข้าพัก 3 คืน, กรกฎาคม 2025
6/10 พอใช้
Elisabeth
21 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Very basic . No air conditioning, no second key given. No flexibility in changing room.
Stayed here whilst at F1 it’s just within our limit for travel after a day at the track and to get there in the mornings. Really helpful courteous staff - one guy - Adi was really happy to assist when we ate there one evening and again the next morning at breakfast.
Convenient easy access to gymn pool and sauna is this property’s biggest attraction, as they are included in the room fees. Rooms are clean. However some things need upgrading, for example non slip bath mats are old and should be replaced as they are still a hazard. Guests should be offered in/ room herbal varieties alongside coffee and tea in the rooms. Staff are in the main approachable and the grounds are well kept,
A great choice while visiting family with my 6yr old. There’s everything you need, in a lovely quiet setting. Great green spaces to relax in and plenty of parking around the whole centre. The room could do with a little updating, but other than that, no complaints at all! The staff were friendly and approachable.
Room excellent however you turn up it doesnt say hotel or rooms this way it looks like an office block.
Then parking out front only 30 mins reception does not say there are 300 spaces but you cant park there or check to make sure your not parked in 30 area just incase.
what made up for it is was the superior room excellent the grounds are lovely the usual milton keynes lots of trees i will definately stay again now i know its a hotel how the parking works and really nice spacious room
Room was good had everything we needed battery missing from remote staff brought replacement straight away when we was getting ready another guest had been given the wrong key and they opened our door and was about to come in until we shouted out to them hard to find room as its a few hotels in one not very good sign posted so took 3 attempts to get correct door to enter