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"There is no elevator/lift, so not ideal if you have luggage, and the wifi is not good. "

"Location good,free parking was also a bonus"

"Hotel stay was fine. Reception staff weren't particularly attentive, they all seemed to be busier looking at their computer screens rather than greeting guests"

"Just brilliant "

"Rooms comfortable staff helpful and friend breakfast is lovely "

"Our first room had problems but we were offered a change of room next day which was adequate tho air conditioning didn’t seem to be working. There were not enough breakfast staff (the 2 people who were on were very good) but we had to wait a long time to get our breakfast, they were trying their best but breakfast became disjointed as they were dealing with several tables and this morning room service too. The bar closed at 11, we thought because it was a hotel there would not be this restriction. On a positive note, we found the staff very helpful."

"Great hotel in a perfect location for Chelmsford city centre. "

"Good value for money excellent room"

"Nice place and nice people. Southend is brilliant. "