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Reviews of Tru By Hilton Midland

2.5 out of 5
Tru By Hilton Midland
1101 Windhaven Dr, Midland, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 438 out of 606 reviews" "
Rating 8 - Good. 99 out of 606 reviews" "
Rating 6 - Okay. 34 out of 606 reviews" "
Rating 4 - Poor. 14 out of 606 reviews" "
Rating 2 - Terrible. 21 out of 606 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

eteinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly
Stayed 1 night in May 2024

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stay at Tru Hotels on our vacations
Stayed 2 nights in May 2024

10/10 Excellent

Rusty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly place ! Our go to every trip to midland Texas
Stayed 3 nights in May 2024
Response from Front Desk on 16 May 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk on 16 May 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Teníamos una reservación para el viernes y cuando llegamos nos dijeron que lo habían sobrevendido y nos mandaron a otro hotel. La verdad el otro hotel estaba muy limpio y si lo recomiendo pero lo que no me gustó es que sobre venden las habitaciones así que tengan en cuenta
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Anna Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the fact there was no microwave in the rooms other than that everything was excellent
Stayed 1 night in Apr 2024
Response from Front Desk on 16 May 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Front Desk on 16 May 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one checked us in was super nice and sweet , I wish I knew her name so I could give her recognition. It was a very easy and fast check in .
Stayed 1 night in Apr 2024
Response from Front Desk on 23 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Hermenia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Bed . best sleep we have ever had in a Hotel, staff was great and loved the bath products. We will stay here again on our next Midland trip.
Stayed 2 nights in Apr 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only thing they can improve on is making sure the AC unit is turned on before guests check in to their room. The AC unit in our room so it was a stuffy 78 degrees when we walked in. Other than that this was a really nice and clean hotel.
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

BEVERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Thank you!
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, it’s been awhile since we stayed in a hotel without any issues. Check in process very fast!
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

8/10 Good

William

Travelled with family
.
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at highly recommended!
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was great but until you get woken up around 3am by your neighbor while they are talking very loudly and can hear everything they are saying - walls a bit thin
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

8/10 Good

simon

Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Hilton’s Tru properties! The one is Midland is 10/10, I’d recommend and stay here again.
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Way too noisy. Inconsiderate guests at all hours of the night and day.
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback.

10/10 Excellent

Sandi

Stayed 1 night in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

2/10 Terrible

Carla, Houston

Stayed 3 nights in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback.

10/10 Excellent

patrick

Stayed 1 night in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Santiago

Stayed 2 nights in Mar 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to place in Midland!
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Mar 2024
Thank you for choosing to stay with us at Tru by Hilton. We are happy to hear our team provided you with excellent service. We aways appreciate the feedback. We can't wait to see you again!

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Mar 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

2/10 Terrible

Betty Roxana

Stayed 2 nights in Feb 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback.

10/10 Excellent

HANG

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Front Desk on 27 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this Tru by Hilton has a snazzy interior. it was very clean. the front "desk" people (not a desk in the standard way, you'll see what i mean if you stay here), were very friendly. i guess the only potential negative, was that i did not see a luggage cart to bring my belongings up, but i also didn't bother to ask.
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We are happy to hear our team provided you with excellent service. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

James J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

NORVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Willow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room for the value. Excellent parking (we were towing a trailer). Fresh fruit in the lobby at night. Definitely recommend!
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Linden

Stayed 1 night in Feb 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Victoria, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the black out screens on the windows as well as the amazing mattress.
Stayed 1 night in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing I needed a room downstairs I got it we arrived and the room was not ready and it didn’t even take 10 minutes for her to get us a room. She was a wonderful caring. Person that works in the front desk.
Stayed 2 nights in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

8/10 Good

Anthony, Lubbock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean place to stay. Nothing fancy. Nothing bad to report.
Stayed 1 night in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great 👍 good clean bed
Stayed 1 night in Dec 2023
Response from Front Desk on 16 Mar 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Deida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Front Desk on 5 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

2/10 Terrible

Ruben

Stayed 1 night in Feb 2024
Response from Front Desk on 5 Apr 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback.

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Front Desk on 1 Feb 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Jacobus N

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and friendly.
Stayed 2 nights in Jan 2024
Response from Front Desk on 30 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 30 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 21 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We are happy to hear our team provided you with excellent service. We aways appreciate the feedback. We can't wait to see you again!

8/10 Good

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jan 2024
Response from Front Desk on 21 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We are happy to hear our team provided you with excellent service. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come back to midland to visit family. Employees are always very nice, clean rooms and a good breakfast included. Very convenient to the airport and loop 250.
Stayed 5 nights in Jan 2024
Response from Front Desk on 21 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We are happy to hear our team provided you with excellent service. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a last-minute stop in Midland due to heavy winds in our travels. The hotel staff were kind and courteous. The room was clean and the bed was comfortable. Overall, we really enjoyed our stay. We would definitely book again here.
Stayed 1 night in Jan 2024
Response from Front Desk on 21 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We always appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Kristy

Stayed 1 night in Jan 2024
Response from Front Desk on 12 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 12 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 2 nights in Dec 2023
Response from Front Desk on 12 Jan 2024
Thank you for choosing to stay with us at Tru by Hilton. We aways appreciate the feedback. We can't wait to see you again!