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"Rooms were clean. Breakfast was as expected. They have space for a bar but it never opened. Staff was very helpful and friendly. Convenient to town."

"As a guest services coordinator with Marriott I can assure you that Hart House is a treasure to anyone traveling the Empire State Trail. The bicycle themed rooms are super unique with even the finest details not missed to assure an immersive experience. All additional essential amenities are covered, so whatever you left at home is available here. A gem."

"Staff is excellent at this location. Our room was very clean. Would definitely stay here again! Thank you."

"No complementary water. Breakfast was good."

"great place to stay and the room hot tub was amazing"

"I paid a reasonable price for a room with a king-size bed, which is what we have at home. However, no one informed us at check-in that we would be getting a queen-size bed instead. I only discovered this after entering the room. The bathtub was also clogged, so the water would not drain properly while taking a shower. Additionally, the room and bathroom were not properly cleaned. To make matters worse, when my husband went to get breakfast, there was no coffee left. Overall, the experience was...

"Very dirty rooms , stained pillows and towels … not enough towels for 2 people . On the edge of the bed frame you could see very dirty. Would not stay here again"

"Nice Hotel "

"Great service"

"N/A"

"Don’t book this hotel, there not professional, to many times and too many excuses that they over charge my card. They should be more better than that"

"Great place to stay. I thought the water bottles at check in was a nice touch. I thought everyone there was very friendly. The only negative would be that I saw two drops of blood on the comforter that were not mine."