Search Hotels Near Michigan Theatre of Jackson, Jackson

"The hotel was clean and"

"The property itself is great. The staff was wonderful. The only problem was expedia has their room listings screwed up. I thought I had reserved a room with a separate bedroom since 1) pictures on expedia showed it that way, and 2) description on expedia said it had a separate bedroom. However, when I got there, the room that was actually booked was a Deluxe King, meaning just a larger room with a living area, but no separated living area with a door. I politely told the front desk that I thought we got put in the wrong room, and they said we had booked the Deluxe King, and that expedia must have the room description wrong. They were kind enough to put us in the room with a separate bedroom but said normally they couldn't, as it's a third-party's fault for selling the wrong room. So, kudos to the helpful staff at the hotel for helping us out after expedia screwed it up."

"Remodeled road side Motel. We don’t have pets but iam sure people who do would appreciate a stay here. No fuss check in and quick response from Manager. Bathroom was clean. Would stay again if we needed to stay in the area."

"The room was a patchwork of paint colors. A fresh coat would help it hide the mold, mildew and drip stains on the shower ceiling and under the sink. I was afraid to look under the bed after seeing the filth under the microwave. Obviously if it’s not right smack in front they were not cleaning it. And the faucets had pitting and spots as though it was not cleaned after the last person. I reserved a whirlpool room and got one however it was out of order. After seeing the dirt ring in the shower I probably wouldn’t have used it as it too was not clean. From the words of the manager don’t book with hotels.com as he only gets $65 for the booking. You definitely get what you paid for here. No alarm clock, no blow dryer, no breakfast and a pool that’s closed. "

"We had people stomping all throughout the night and we could not sleep"

"True Hilton it’s one of the best I ever been to. It’s very clean very model. And the staff are very nice. I recommend this hotel to anyone."

"The beds are a little hard"

"Coffee containers empty at 9:00 am, batteries in TV remote very weak, sheer curtains shredded, and to top it off!! I received a text message at 8:0am requesting I checkout and asked what time were we leaving…"

"Bar was well stocked and drinks were cold if not on ice. Staff was attentive and pleasant I was assured my needs would be met with just a phone call from my room. Air conditioning was confusing as the ground fault breaker on the power cord had been tripped but once that was corrected the comfort level in the room was as I expected. Bathroom needs renovated not just updated- Bath tub had a hole.in the upper side of the tub. The bathroom tile floor was visibly worn in traffic areas. A piece of painted tape with curled edges was on the wall covering a hole where a (?) thermostat was relocated to another location in the room. I did not see a visual functioning power light on the smoke detector in the room. "