"I will not be returning to this hotel. The front desk was often only staffed with one person, and they acted as if my questions were a burden. I'll pay a little more in the future for better service, friendlier staff and a nicer property."
"Lovely modern Boutique Hotel with great near-airport location! Love the vibe, design, very friendly staff… and I found several inspiring spaces to refresh, and to work! "
"The property was in a poor condition and unsafe. Homeless people were everywhere and soliciting people for drugs and money. The noise from morning to night with people drinking alcohol in the parking lot. Cleaners were moving their noisy carts early as 6:30 am from rooms to rooms and making tremendous noise. It was the worst and horrible experience that we have EVER encountered!!! Steered AWAY from this property PLEASE! Unsafe and disgusting! "
"My room was very big and spacious and I loved that I was able to get an early check in for 11am for only $30 extra. The staff were very nice and accommodating at the front desk, especially the manager. Definitely will stay here again "
"Bad staff service—this definitely needs to be addressed ASAP.
We were stuck in Miami due to delays and hadn’t slept for days. We were really hoping that booking a nice place would lift our mood and give us some comfort. While the room itself was good, the staff unfortunately did not meet expectations.
Overall, not a fan of the service at Park Central South Beach."